Extended Stay America - Chicago - Schaumburg - I-90

Business response:

Dear Aly, thank you for the positive feedback! We’re thrilled to hear you had a very good stay with us. Your satisfaction is our top priority, and we’re glad to know we met your expectations. We look forward to welcoming you back for another great experience! Sincerely, Hotel Management. 

Business response:

Dear Vanessa, thank you for the stellar review! We’re delighted that you had such a great experience with us. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another outstanding stay. Sincerely, Hotel Management. 

Business response:

Dear Dennis, thank you for the positive feedback! We’re thrilled to hear you had a very good stay with us. Your satisfaction is our top priority, and we’re glad to know we met your expectations. We look forward to welcoming you back for another great experience! Sincerely, Hotel Management. 

Business response:

Dear Marty, thank you so much for your positive feedback! We’re delighted to hear you had an enjoyable stay with us. It’s wonderful to know that our efforts to create a comfortable environment resonated with you. If you have any suggestions or specific highlights from your visit, we’d love to hear them. We can’t wait to welcome you back for another memorable experience! Sincerely, Hotel Management. 

Business response:

Good afternoon Andrew, thanks so much for rating your recent stay with us. We are sorry to hear that it fell short of some expectations. We would love to understand more about how we could have made your stay excellent! Please come back and see us again in the future. Sincerely, Hotel Managment. 

Business response:

Dear Marty, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We’re delighted you had a great stay and found your suite comfortable. It's wonderful to know you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, and we’ll be sure to share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Sincerely,Hotel Manag... read more

Business response:

Dear Devan, we’re sorry to see that you had a less-than-satisfactory experience with us. Your feedback is important, and we’d like to understand what went wrong so we can improve. We hope to have the opportunity to make things right and provide you with a better experience in the future. Sincerely, Hotel Management. 

Business response:

Dear Anonymous, thank you for your perfect rating! We are delighted that you had an exceptional experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay. Sincerely, Hotel Management. 

Business response:

Dear Zenophas, thank you for the positive feedback! We’re thrilled to hear you had a very good stay with us. Your satisfaction is our top priority, and we’re glad to know we met your expectations. We look forward to welcoming you back for another great experience! Sincerely, Hotel Management.