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Extended Stay America - Chicago - Schaumburg - I-90
- Hotels
- Schaumburg, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2000 N. Roselle Rd., Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was good except the recliner chair in my room had duct tape across the front of the recliner. Plastic mattress covering made noise everything you moved in the bed and it was uncomfortable.
Business response:
Dear LeAndreal, thank you for your feedback. We’re glad to hear you enjoyed your stay overall, but we apologize for the issues with the recliner chair and mattress covering. We’re addressing these concerns to improve our guest experience and appreciate your input. We hope to welcome you back again in the future. Sincerely, Hotel Management.
Business response:
Dear Jason, Thank you for your positive feedback! We're thrilled to hear that you had a great experience at Extended Stay America. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay! Sincerely, Hotel Management
Business response:
Dear Caterina, thank you for your feedback. We’re pleased to hear your stay was okay, though we always strive for a more exceptional experience. If you have any specific suggestions for improvement, we’d love to hear them. We look forward to welcoming you back and aiming for an even better stay next time. Sincerely, Hotel Management.
Business response:
Dear Cutina, thank you for your perfect 5/5 rating! We are delighted that you had an exceptional experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay. Sincerely, Hotel Management.
Business response:
Dear Ilyas, thank you for the positive feedback! We’re thrilled to hear you had a very good stay with us. Your satisfaction is our top priority, and we’re glad to know we met your expectations. We look forward to welcoming you back for another great experience! Sincerely, Hotel Management.
Lackluster Staff did not advise me of breakfast time or checkout time and charged an unexpected deposit. Room itself was okay, but the remote for the TV was not programmed so the TV was unusable. Kitchen counter was filthy and kitchen supplies were only available on request. Front desk staff left desk unattended at checkout time and did not provide a receipt or a thank you.
Business response:
Dear Guest, Thank you for your feedback. We regret to hear about your experience with the communication and cleanliness. Your comments are essential, and we will address them to enhance our guest services. We appreciate you bringing this to our attention and hope to provide a more pleasant stay in the future.Sincerely,Hotel Management
Business response:
Dear Shane, thank you for the positive feedback! We’re thrilled to hear you had a very good stay with us. Your satisfaction is our top priority, and we’re glad to know we met your expectations. We look forward to welcoming you back for another great experience! Sincerely, Hotel Management.
Business response:
Dear Dilshodbek, Thank you for your positive feedback! We're thrilled to hear that you had a great experience at Extended Stay America. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay! Sincerely, Hotel Management
No complaints at all
Business response:
Dear Derek, thank you for your perfect 5/5 rating! We are delighted that you had an exceptional experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay. Sincerely, Hotel Management.
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - I-90
How is Extended Stay America - Chicago - Schaumburg - I-90 rated?
Extended Stay America - Chicago - Schaumburg - I-90 has a 4.2 star rating with 1,089 reviews.
When is Extended Stay America - Chicago - Schaumburg - I-90 open?
Extended Stay America - Chicago - Schaumburg - I-90 is open now. It will close tomorrow at 12:00 a.m.