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Extended Stay America - Chicago - Schaumburg - I-90
- Hotels
- Schaumburg, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2000 N. Roselle Rd., Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Confortable y limpio
Business response:
Dear Andres, thank you very much for your excellent rating! We're glad to hear that you found our property comfortable and clean during your stay. We always strive to provide the best possible experience for our guests. We look forward to welcoming you again soon. Sincerely, Hotel Management.
Good
Business response:
Dear Sunil, thank you for your positive feedback! We are delighted to hear that you enjoyed your stay with us. It's our goal to provide exceptional experiences, and we appreciate you taking the time to share your thoughts. We look forward to welcoming you back for another great stay soon! Sincerely, Hotel Management.
Business response:
Dear Wilma, thank you for your perfect 10/10 rating! We are delighted that you had an exceptional experience with us. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay. Sincerely, Hotel Management.
excellent service from Mike
Business response:
Dear Kevin, Thank you for your feedback. We're delighted to hear that you had a positive experience and enjoyed your service from our team! Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay! Sincerely, Hotel Management
Business response:
Dear Richard, Thank you for taking the time to write this review. We are delighted to see that you had such a positive stay! We look forward to welcoming you back soon. Sincerely, Hotel Management
It was okay My experience at the Extended Stay America Suites Chicago Schaumburg I90 was satisfactory, but not exceptional. The bed was uncomfortably hard, making it difficult to sleep. Additionally, I felt that the environment was not conducive to a single woman staying alone. However, the highlight of my stay was the exceptional customer service provided by the front desk clerk, who was incredibly friendly and accommodating.
Business response:
Dear Lakisha, Thank you for taking the time to share your experience with us. We apologize for any discomfort you experienced during your stay, particularly with the bed's firmness. Providing a comfortable environment for all our guests is important, and we regret that we fell short in this aspect. We are pleased to hear that our front desk clerk provided exceptional customer service, as we strive to ensure all interactions are welcoming and accommodating. Your feedback is valuable to us, and we will use it to improve our ac... read more
The room we stayed in was convenient and offered some good modern perks, but one of the outer doors nearest the parking lot locking mechanism was broken so we could not enter after leaving the building. The grounds around the property were also dirty with trash lying around and some spots inside as well in the corridors and in the elevator. The staff was not all that friendly or helpful as well.
Business response:
Dear Jon, We apologize for the disappointment you experienced during your stay. Cleanliness is a top priority, and we regret not meeting your expectations. Your feedback is crucial for us to improve, and we will address these concerns with our team. Thank you for bringing this to our attention.Sincerely,Hotel Management
This location of EXT Stay is much better now that they got rid of the Russian manager guy. I would stay there again if the trend continues to improve. I was treated professionally and given a clean acceptable room this time. That is not the case on the last stay at this property, when I was last there I was given a room that hade a huge hole in the fiberglass bathtub. And that manager would not comp the room because I did not notice it until the morning when I went to take a shower. Huge inconvenience and bogs my valuable ti... read more
Business response:
Dear Shannon, thank you for sharing your feedback with us. We're pleased to hear that your recent experience at our Extended Stay location was much improved and that you found our service and accommodations to be professional and satisfactory. We apologize for any inconvenience caused during your previous stay and appreciate your understanding as we continue to strive for excellence in our services. We value your loyalty and hope to welcome you back soon for an even more enjoyable stay. Sincerely, Hotel Management.
Business response:
Dear Anuj, thank you for taking the time to leave us a review. We appreciate your positive feedback and are pleased to hear that you had a satisfactory experience during your stay. Your comfort and satisfaction are important to us, and we hope to have the pleasure of welcoming you back on your future travels. Thank you again for choosing our hotel. Sincerely, Hotel Management.
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - I-90
How is Extended Stay America - Chicago - Schaumburg - I-90 rated?
Extended Stay America - Chicago - Schaumburg - I-90 has a 4.2 star rating with 1,089 reviews.
When is Extended Stay America - Chicago - Schaumburg - I-90 open?
Extended Stay America - Chicago - Schaumburg - I-90 is open now. It will close tomorrow at 12:00 a.m.