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Extended Stay America - Chicago - Schaumburg - I-90
- Hotels
- Schaumburg, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2000 N. Roselle Rd., Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worn but worth it. Staff is very friendly and helpful. The hotel is a bit old and our kitchen has some wear. The counter tops were trimmed with duct tape, but the appliances worked and i was able to check out kitchen ware. That's important when traveling with kids.
Business response:
Dear Andrea, thank you for your feedback. We appreciate your kind words about our friendly and helpful staff. We apologize for any inconvenience caused by the wear in our kitchen and the appearance of the countertops. We are continuously working to improve our facilities and appreciate your understanding. We're glad to hear that despite this, you found our kitchen amenities useful, especially when traveling with children. Your satisfaction is important to us, and we hope to welcome you back for an even more enjoyable stay in... read more
Business response:
Dear Juliana, thank you for taking the time to leave us a review. We appreciate your positive feedback and are pleased to hear that you had a satisfactory experience during your stay. Your comfort and satisfaction are important to us, and we hope to have the pleasure of welcoming you back on your future travels. Thank you again for choosing our hotel. Sincerely, Hotel Management.
Business response:
Dear Angela, thank you for your feedback. We regret that your recent stay did not meet your expectations. Please know that we take all guest feedback seriously and use it to identify areas for improvement. We apologize for any shortcomings in our service and accommodations during your visit. Your satisfaction is important to us, and we hope to have the opportunity to better serve you in the future. Sincerely, Hotel Management
Good coffee
Business response:
Dear Javier, thank you for your positive feedback regarding our coffee. We're delighted to hear that you enjoyed it! Your satisfaction is important to us, and we appreciate your taking the time to share your experience. We look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Management.
Business response:
Dear Monica, thank you so much for the perfect rating! We’re delighted to hear you had a fantastic stay with us. Your satisfaction means the world to us, and we can’t wait to welcome you back for another exceptional experience. Sincerely, Hotel Management.
Enjoyed my stay. Staff were friendly and helpful.
Business response:
Dear LeAndreal, thank you for taking the time to leave us a review. We appreciate your positive feedback and are pleased to hear that you found our staff friendly and helpful! Your comfort and satisfaction are important to us, and we hope to have the pleasure of welcoming you back on your future travels. Thank you again for choosing our hotel. Sincerely, Hotel Management.
great
Business response:
Dear Cliff, thank you for taking the time to leave us a review. We appreciate your positive feedback and are pleased to hear that you had a satisfactory experience during your stay. Your comfort and satisfaction are important to us, and we hope to have the pleasure of welcoming you back on your future travels. Thank you again for choosing our hotel. Sincerely, Hotel Management.
Close to my work. Not much breakfast options.
Business response:
Dear Ken, Thank you for sharing your thoughts. We're glad our location is convenient for your work. We understand that the breakfast options may not have met your expectations. Please note that we offer a grab-and-go breakfast for added convenience. Your feedback is important to us, and we will consider it as we look to improve our services. We appreciate your stay and hope to welcome you again soon.Sincerely,Hotel Management
Spacious room, staff was welcoming. The bed was comfortable however was encased in plastic. There was crusty drops from a prior guest on the floor. The air conditioner and bathroom fan were loud and squeaky. Breakfast was as promised. I left early on my checkout day and asked for some hot water and was told it wasn’t available yet. I truly like to be positive however there were concerning items on this trip.
Business response:
Dear Melissa, Thank you for sharing your experience with us. We are glad you found our rooms spacious and our staff welcoming. Your feedback regarding the bed, cleanliness, and noise issues is valuable to us, and we apologize for any inconvenience caused. We strive to address these concerns promptly to ensure a comfortable stay for all our guests. Your comments regarding breakfast and hot water availability have been noted for improvement. We appreciate your positive outlook and hope to have another opportunity to exceed you... read more
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - I-90
How is Extended Stay America - Chicago - Schaumburg - I-90 rated?
Extended Stay America - Chicago - Schaumburg - I-90 has a 4.2 star rating with 1,089 reviews.
When is Extended Stay America - Chicago - Schaumburg - I-90 open?
Extended Stay America - Chicago - Schaumburg - I-90 is open now. It will close tomorrow at 12:00 a.m.