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Extended Stay America - Chicago - Schaumburg - I-90
- Hotels
- Schaumburg, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2000 N. Roselle Rd., Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location is convenient nice area. The exterior was clean. Entering the room it had an overwhelming smell, not in a good way. Checked the bathroom and it was disgusting. Shower has hair. Carpet was stained and smelled. Would not recommend for a stay
Business response:
Dear Guest, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours, which help us improve our services. Providing clean and comfortable accommodation is one of the top priorities, and we regret your suite was not spotless and fresh on arrival. We have discussed your feedback with our housekeeping and maintenance team to ensure all rooms are thoroughly cleaned and inspected before allocating... read more
Front desk lady was very kind. The room on the other hand was a different story. the exterior part of fridge needs very throughly cleaned. It was very grimey and yellow.
Business response:
Dear Guest, Thank you for staying at our hotel. We are happy your overall experience was pleasant; however, we apologize if we did not meet your expectations. We appreciate you taking the time to share your concerns, and we hope to accommodate you again.Sincerely,Hotel Management
Front desk staff had great customer service. Check in and check out very smooth deposit returned in 2 business days
My room was clean but the refrigerator in the room look hideous. There was either a ton of rust or mold on the entire fridge.
Business response:
Dear Phillip, Thank you for your review. We are sorry you were disappointed by the condition of the refrigerator in the room. Your feedback will be shared with the appropriate individuals in our organization. We are glad you stayed with us and hope you will revisit.Sincerely,Hotel Management
. It was okay the manager at the front was very nice provided me with everything I needed. Although the hotel was not how I expected the room smelled so bad like wet dog the bed had a whole in it which was very uncomfortable a bit run down very unlikely that I’ll stay again but they had great hospitality.
Business response:
Dear Christie, We appreciate you pointing out particular items you loved and areas where we can improve. We are committed to offering the best experience for our guests, and we will use your comments for future improvements. Our housekeeping team is working on your feedback and will ensure such issues never arise. Thank you for choosing us and we look forward to welcoming you back soon. Sincerely,Hotel Management
Customer service was very good
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - I-90
How is Extended Stay America - Chicago - Schaumburg - I-90 rated?
Extended Stay America - Chicago - Schaumburg - I-90 has a 4.2 star rating with 1,089 reviews.
When is Extended Stay America - Chicago - Schaumburg - I-90 open?
Extended Stay America - Chicago - Schaumburg - I-90 is open now. It will close tomorrow at 12:00 a.m.