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Extended Stay America - Chicago - Schaumburg - I-90
- Hotels
- Schaumburg, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2000 N. Roselle Rd., Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One night stay The hotel is in a great location. They charge a 100 dollar deposit for incidentals which is absolutely ridiculous. Nicer hotels in the area charge half of that. The room is outdated but has a kitchen in there. The shower and bathroom was old. This hotel needs a serious remodel. Won’t stay here again.
Business response:
Dear Scott, we appreciate you taking the time to write a review about your stay with us. It's great to read you enjoyed most of the aspects of our hotel. However, we have noted your observations and will share them with the concerned team members. We hope to see you again soon. Thank you!Sincerely,Hotel Management
I liked our studio room, it was peaceful & quiet, we were not bothered at all.
It was okay Well when arriving the room we were first given to was already in use. There are no cups or coffee pots in room, but you can find coffee down in the lobby right infront of front desk. You must leave a 100 deposit whether in cash or credit. Must pay for stay in credit which i usually pay in cash. There is no one at the front desk after a certain time.
Business response:
Dear Cynthia, thank you for sharing your comments. We are glad to know that you had an overall good stay. However, a few issues made your visit not to be a perfect one. We appreciate your observations and concerns, and we have taken note of both. All of us at Extended Stay America look forward to having you stay with us again. Sincerely Hotel Management
Disappointing Stay There were 4 bags of trash in the kitchen cabinets when I checked in. When I asked a maid in the hall to clean up, I was told where the trash room is. The light switch by the door did not work, and the overhead light would not turn off. After 3 nights of no sleep and daily complaints, the manager figured out how to turn off the breaker for the lights, which meant none of the lights or outlets in my room worked, except the kitchen. The manager was nice and apologetic, but ineffective fixing these problems. ... read more
Business response:
Dear Carol, thank you for taking the time to evaluate our hotel. Please accept our apologies for the maintenance issue and any inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. We appreciate the detailed information, so we may have this addressed immediately. Thank you for letting us know, and we hope you will revisit us so we can provide you with the perfect stay you deserve. We wish you all the best with your travels. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - I-90
How is Extended Stay America - Chicago - Schaumburg - I-90 rated?
Extended Stay America - Chicago - Schaumburg - I-90 has a 4.2 star rating with 1,089 reviews.
When is Extended Stay America - Chicago - Schaumburg - I-90 open?
Extended Stay America - Chicago - Schaumburg - I-90 is open now. It will close tomorrow at 12:00 a.m.