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Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room wasn’t cleaned when I returned. The breakfast was a snack so don’t call it breakfast included.
Business response:
Thank you for your review. We are sorry for the cleanliness issues you encountered. Please know, our housekeeping service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, services are available for a minimal fee. We are also sorry the breakfast was not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We hope to see you again for a much better experience. Sincerely, Hotel Management
The staff didn't really seem pleasant. No one smiled. The hotel its self served its purpose.
Business response:
Thank you for your review. We are sorry you did not experience our staff at their best. We have followed up with our team to make sure we do not disappoint you in the future. However, we are happy you had an otherwise great stay. We look forward to welcoming you back to our hotel. Sincerely, Hotel Management
Clean Empty Space This extended stay had the space and that was all. No cups in the room, no dishes, no silverware, no...nothing. It was like apartment living where you provide every thing you want for comfort.
Business response:
Wallace, thank you for being our guest. Although you liked the spaciousness of your suite, we are sorry for the issue you had. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We regret if our front desk staff did not communicate this to you at the time of arrival. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Chicago Vacation Clean, no frills, but worth the cost. Helpful and attentive staff. Would come back. Continental breakfast marginal, but adequate.
Comfortable Stay was comfortable for the amount of time I needed to be there. Disappointed there wasn’t a fitness area, but that was fine. Friendly staff and decently clean.
Business response:
Cayla, thank you for staying with us and reviewing your experience. We are happy that overall you enjoyed your stay at our hotel. We are also pleased you liked our courteous associates and well-maintained property. But it seems we missed meeting some of your expectations. We regret any disappointment and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
It’s very plain/spartan but it’s a bargain venue so I guess you get what you pay for. Front lobby was ofeten in need of a vacuuming.
Business response:
Joel, thank you for being our guest. We're glad to know overall you had a pleasant time while you were here, but we're sorry for the cleanliness issues you encountered while you were here. Please be assured that we have discussed your observations with our housekeeping team to be more diligent with their efforts moving forward. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 4.2 star rating with 1,323 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.