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Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I will say that it was very nice that they accommodate animals and for a decent price overall with the animal. Although we didn't use any of the utensils for the kitchen, I'm very glad they supplied the necessities at no additional charges. The breakfast was very weak, but I suppose when the hotel is meant for long stays and allow you to make your own breakfast, it becomes ok for the price plus allows for a cheaper stay. The employees did their job and cared for the facility well, but it felt as if I walked into a Walmart an... read more
Business response:
It was a pleasure to have you a sour guest at Extended Stay America. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. We value your observations and hope you are already planning your next trip to stay with us. Sincerely, Hotel Management
Asks you to pay for WiFi, no breakfast, no coffee maker in room even though there is a kitchenette, no pads or pens, building door locks at 11 pm
Business response:
Thank you for your review of our hotel. We are disappointed to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. We can assure you that what you experienced is not acceptable by our standards, and we will be taking the proper action to ensure a more pleasant experience for every guest entering our doors. Thank you again for your candid feedback as this helps us to improve the experience for future guests. Sincerely, Hotel Management
When I filtered nearby hotels to including breakfast, I never imagined there was such a thing as “on the go breakfast”. Apparently the breakfast her is literally a gronola bar and coffee. On top of that, they didn’t have many soaps nor shampoos at the front desk. The front desk people were nice though and so was the room service staff. Also, their room service cleans up the rooms by weekly basis..
Business response:
Thank you for your feedback. We are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We are also sorry for the inconvenience you experienced due to the shortage of toiletries. We are reviewing this situation with our staff to ensure these items are always well-stocked. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Managem... read more
It was clean and per friendly. The room was clean.
Business response:
Thank you for the nice feedback about your stay at Extended Stay America. We are delighted to know you were impressed with the cleanliness of our accommodations and that you liked our pet-friendly feature. We appreciate your comments and look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 4.2 star rating with 1,395 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.