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Extended Stay America - Chicago - Skokie

4.2
  • Hotels
  • Skokie, IL

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more

Location details

5211 Old Orchard Rd., Skokie, IL, 60077, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,395 reviews
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Anonymous 
5 years ago

Nice room clean Carpet had distinct odor but opened window and ac helped to ignore it 

Business response:

Thank you for choosing Extended Stay America for your recent visit. We are glad you had an overall great stay and liked your clean suite. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management 

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Anonymous 
5 years ago
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Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Dated and worn. If you need amenities (coffee maker or anything beyond towels and tissue), you have to ask for them. On the positive side, the staff were super! 

Business response:

Thank you for your review of your recent stay. Although you liked our friendly staff, we apologize for your disappointment with our hotel's policy. We are also sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We appreciate your business and hope to have another chance to provide you with a better experience. Sincerely, Hotel Management 

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Georgia 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Great staff! Jasmine and Azaria were so kind and accommodating! 

Business response:

Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it is nice to know our team accomplished this during your visit. We especially appreciate your lovely comments recognizing the service provided by Jasmine and Azaria, and we will be sure to share your compliments with them. Thank you again, and we look forward to hosting you again soon. Sincerely, Hotel Management 

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Anonymous 
5 years ago
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Anonymous 
5 years ago
Anonymous's profile image
Anonymous 
5 years ago

Thin towels, no kitchenware at all, one tiny shampoo, no maid service. 

Business response:

Thank you for your review of your stay. We apologize for your disappointment with your stay at our hotel. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights. However, these services are always available upon request for an additional fee. We also offer complimentary toiletries and kitchenware at the front desk. In response to your feedback, we will be coaching our front desk staff to ensure we are clearly communicating our services and amenities during guest arriv... read more

Frequently asked questions about Extended Stay America - Chicago - Skokie

How is Extended Stay America - Chicago - Skokie rated?

Extended Stay America - Chicago - Skokie has a 4.2 star rating with 1,395 reviews. 

When is Extended Stay America - Chicago - Skokie open?

Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.