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Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not satisfied with my stay. The room I reserved was for a queen bed. The room i got had a full size bed and when i called the front desk they told me i was in a queen room and they cantv do anything about it. The bed was clearly a full size and very uncomfortable. The bed sheets had hair all over from a previous customer and the sheets
Business response:
We sincerely apologize for the reservation issue you had and that our associates at the front desk could not make amends to this problem. Your comments have been discussed with our team, and we are reviewing our procedures to ensure this does not happen again. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
The price was good. No coffee maker in the room was disappointing. Very simple basic hotel
Business response:
Thank you for your recent stay and your candid feedback. We are happy that overall, you enjoyed your stay and found us to be a great value. Kindly note, coffee maker are available at the front desk at any time. We appreciate your patience and would love for you to return for a much better experience. Sincerely, Hotel Management
My room wasn’t cleaned when I returned. The breakfast was a snack so don’t call it breakfast included.
Business response:
Thank you for your review. We are sorry for the cleanliness issues you encountered. Please know, our housekeeping service is provided once a week for guests staying eight or more nights. For those who are staying for shorter periods of time, services are available for a minimal fee. We are also sorry the breakfast was not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We hope to see you again for a much better experience. Sincerely, Hotel Management
The staff didn't really seem pleasant. No one smiled. The hotel its self served its purpose.
Business response:
Thank you for your review. We are sorry you did not experience our staff at their best. We have followed up with our team to make sure we do not disappoint you in the future. However, we are happy you had an otherwise great stay. We look forward to welcoming you back to our hotel. Sincerely, Hotel Management
Clean Empty Space This extended stay had the space and that was all. No cups in the room, no dishes, no silverware, no...nothing. It was like apartment living where you provide every thing you want for comfort.
Business response:
Wallace, thank you for being our guest. Although you liked the spaciousness of your suite, we are sorry for the issue you had. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We regret if our front desk staff did not communicate this to you at the time of arrival. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 4.2 star rating with 1,395 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.