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Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was nice until I had called down and asked for some towels and never received them and had to walk all the way down to the front desk to ask for some . Will not stay here again .
Business response:
Thank you for taking the time to evaluate your stay. We are pleased overall you had a pleasant visit, but we are sorry for the disappointment you had with our hotel policy. We value your business and hope to host you again in the future. Sincerely, Hotel Management
The front desk staff is rarely at the desk and there is no bell or anyway to get their attention.
Business response:
Thank you for being our guest. We're sorry for the inattentive service you received from our associates and the inconvenience you had due to it. We have discussed your feedback with our staff to make sure they are more diligent with their efforts moving forward. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
It was old I wasn’t thrilled with the smells and the cleanliness.
Business response:
Thank you for evaluating your stay. We apologize for the cleanliness and odor issues you encountered while you were here. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 4.2 star rating with 1,323 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.