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Extended Stay America - Chicago - Vernon Hills - Lake Forest
- Hotels
- Vernon Hills, IL
About this business
Location details
215 N. Milwaukee Ave., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
4 walks door. Bed. Nothing of note bad. Nothing great either. I stay hotel 100 night a year and this is just another hotel. Nothing great nothing bar
Business response:
Dear Guest, Thank you for taking the time to share your review. While we know your stay with us could have been a better experience, we appreciate you being our guest. We value our guest’s feedback as we continually strive to grow and improve our guest services. We would love to host you again for a much-improved stay on your next visit to Vernon Hills.Sincerely, Hotel Management
This is now my third time being at this property. I could stay at any hotel motel or no hotel but I have chosen to call this place home and all of these hard-working employees verge on being angelic. You are greeted with a smile. They will stop what they’re doing to help you regardless of how big or how small The “Customer comes first“ truly is forthright here. I keep extending my vacation, so I have more time here for peace, quietness, and a piece of a nervana. There is always a tear in my eye when I have to bid this profes... read more
Staff nice I would like for them to fix refrigerator it make very loud noises it scared me a few times while I was sleeping
Business response:
Dear Mary, Thank you for providing feedback regarding your recent stay with us. We are pleased you enjoyed the hospitable service you received from our staff. However, our goal is to exceed our guests' expectations. Therefore, we apologize for disrupting your stay caused by the noise from the refrigerator. We will share your concerns with our maintenance team, so these issues do not happen again. On behalf of everyone here at Extended Stay America, we invite you to stay with us again!Sincerely,Hotel Management
Nice experience!
Business response:
Dear Rosemeri, thank you for your delightful review of our hotel. Your kind remarks are greatly appreciated. It was a pleasure having you as our guest, and we hope to see you again soon at Extended Stay America.Sincerely,Hotel Management
I’m sad the rooms were not to my expectations Refrigerator makes loud noise like someone is knocking on the door a few times Bed smells like urine and carpet not clean I don’t know if I would recommend or return ☹️
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lake Forest
How is Extended Stay America - Chicago - Vernon Hills - Lake Forest rated?
Extended Stay America - Chicago - Vernon Hills - Lake Forest has a 3.7 star rating with 1,333 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lake Forest open?
Extended Stay America - Chicago - Vernon Hills - Lake Forest is open now. It will close tomorrow at 12:00 a.m.