This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Vernon Hills - Lake Forest
- Hotels
- Vernon Hills, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
215 N. Milwaukee Ave., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was a slight smell in the room, I’m guessing from the pets. There were some bugs on the windows and several fruit flies.
Business response:
Thank you for sharing your review with us. We are sorry for the inconvenience you had in your room. Your concern regarding the smell and insects has been discussed with our housekeeping team ensuring we deliver a clean and comfortable stay to all of our guests going ahead. On a positive note, your rating suggests you had an overall pleasant stay at Extended Stay America, and we hope the positive aspects of your visit will help you choose again in the future. Sincerely, Hotel Management
It was very quiet and very clean, the staff was very nice as well.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly. Thank you again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
I spent a lot of money The room was really dirty I had no maintenance plan to roll the week I was been a nightmare handle maintenance I had asked American so my plan of the room they told me
Business response:
Simone, thank you for your review of your recent stay. We apologize for not living up to our commitment to clean, fresh accommodations during your stay. We are working with our housekeeping department to make sure corrective actions are taken. We do hope you will stay with us another time so we can provide you with a satisfying experience. Sincerely, Hotel Management
A bit run down. Someone else’s hair in the tub. Bed comfortable.
Business response:
Thank you for your review of your recent stay. Although you liked your comfortable bed, we are sorry for the cleanliness issues in your suite. Your feedback will be shared with our housekeeping team for review and action. We will also share your concerns regarding the condition of our property with appropriate individuals in our organization as we begin formulating plans for future updates. We appreciate your constructive feedback and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Manage... read more
Property was fine as to be expected .........::::::::
Amazing staff. I was given 5 star quality service. it was my Home away from home.
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lake Forest
How is Extended Stay America - Chicago - Vernon Hills - Lake Forest rated?
Extended Stay America - Chicago - Vernon Hills - Lake Forest has a 4.2 star rating with 906 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lake Forest open?
Extended Stay America - Chicago - Vernon Hills - Lake Forest is open now. It will close tomorrow at 12:00 a.m.