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Extended Stay America - Chicago - Vernon Hills - Lake Forest
- Hotels
- Vernon Hills, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
215 N. Milwaukee Ave., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very basic The front desk staff was very pleasant, the room was very basic. While there is a kitchen in the room, you must ask for each item needed- plates, dish towel, toaster- everything. The bathroom had one shampoo and 3 towels- everything was very skimpy. I’ve stayed in other extended type hotels that offered much more and felt more comfortable than this place. imagine moving into an apartment with nothing but your suitcase and you gave an idea of what you’re up against. I’m better prepared when I go camping.
Business response:
Lisa, thank you for posting a review of your stay. We're glad to know you were pleased with the service provided by our associates, but we're sorry for your disappointment with the in-room amenities. Kindly note, our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their personal items. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Please note, kitchenware and toiletries are available at the front ... read more
Nope Nope Nope I just felt like I waa in a motel the entire time. I could not sleep a wink. I've had continetal breakfast that were more desirable than that. Only coffee for an option to drink in the morning, a and I do mean 1 mini muffin and a pack of instant oatmeal.
Great place to stay when need to stay close to work
Business response:
Thank you for your recent stay at Extended Stay America. We are delighted you enjoyed your stay at our hotel. We are also glad our location was perfect for your needs. Thank you again for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
Ice machine wasn’t working:( a small inconvenience, but my boyfriend and I had to drive to get some. Office printer wasn’t working for a copy of my statement. The whole hotel just seemed “off” and stretchy clientele hanging out in the parking lot. Overall the price was fair for the stay. I will not be returning.
Business response:
Thank you for being our guest. We are sorry for the inconvenience caused due to the ice machines and regret we were unable to help you with the printing of your document, as the machine was not in a working condition. Be assured that your feedback has been shared with the appropriate team so that we can improve our future guests’ stay. We would like to inform you that we take the safety and security of all of our guests very seriously, and our well-trained associates are capable enough to handle any kind of situations. Pleas... read more
Nothing I didn't like. Met my needs within a reasonable price.
Business response:
Thank you for choosing Extended Stay America and for the nice review. We are thrilled to know we met all your expectations and that you found us to be a good value. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lake Forest
How is Extended Stay America - Chicago - Vernon Hills - Lake Forest rated?
Extended Stay America - Chicago - Vernon Hills - Lake Forest has a 4.2 star rating with 906 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lake Forest open?
Extended Stay America - Chicago - Vernon Hills - Lake Forest is open now. It will close tomorrow at 12:00 a.m.