This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Vernon Hills - Lake Forest
- Hotels
- Vernon Hills, IL
About this business
Location details
215 N. Milwaukee Ave., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The area and location is great. However, no clean towels, limited to no breakfast, rooms will not be serviced daily- all these make me never to book in an extended stay location again
Business response:
Quincy, thank you for sharing your feedback. We are pleased to know you liked our location and that you had a pleasant time with us. However, we are sorry we missed meeting some of your expectations. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Kitchen has only a fridge/microwave and nothing else. Breakfast is muffins and coffee.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
The price was great, room was clean and the hotel was quiet so we could sleep. This hotel is set back from Milwaukee Ave so you don't hear as much road noise. Breakfast was just coffee, tea, muffins, granola bars and instant oatmeal.
Business response:
Thank you for being our guest at Extended Stay America. It is our goal to deliver great value at a fair price. We believe that our prime location and well-kept suites make us an amazing choice. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Dated property and furnishings. Inexperienced staff. Adequate at best.
Business response:
Thank you for being our guest. We are sorry our property was not to your expectations. We will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. Also, your comments will be shared with the appropriate team members to improve our service going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lake Forest
How is Extended Stay America - Chicago - Vernon Hills - Lake Forest rated?
Extended Stay America - Chicago - Vernon Hills - Lake Forest has a 3.7 star rating with 1,333 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lake Forest open?
Extended Stay America - Chicago - Vernon Hills - Lake Forest is open now. It will close tomorrow at 12:00 a.m.