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Extended Stay America - Chicago - Vernon Hills - Lake Forest
- Hotels
- Vernon Hills, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
215 N. Milwaukee Ave., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I wish this hotel had a swimming pool but it did not.
Business response:
Thank you for sharing your feedback. We apologize our hotel did not have a pool, you were expecting, and we will take this opportunity to ensure our website is clear and our front desk staff offers clear communications about our offerings. Thank you for being our guest, and we invite you to stay with again in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Not the greatest Checking in, we were greeted by a very friendly gentleman. The room was nice and the bed was comfortable. Unfortunately the water in the shower wouldn’t hold heat. When we went downstairs to check out, there was a sign on the desk that said they were away handling another customer. We waited over a half hour for someone to show up and check us out. and when we had said we’d been waiting for so long, there was no apology for the wait from the woman who walked out of the elevator and just blankly looked at us ... read more
Business response:
Ryan, we always appreciate feedback from our guests to ensure we are meeting our high standards of service. We sincerely apologize for the issues you experienced during your stay, and we've shared your comments with our team to ensure a better experience for future guests. Thank you for staying with us, and we would love the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your generous rating online. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Had to be in Lake Forest/Vernon Hills Area and this hotel is a convenient location at a decent price. Room had a small kitchen including full size fridge. They have a simple grab and go breakfast of oatmeal, muffins, granola bars, coffee,tea and hot chocolate.
Business response:
Michael, thank you for taking the time to share your feedback. We are pleased to know you were satisfied with your stay with us and that you liked your well-equipped room. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Very clean room was large kitchenette was very clean quite right next to the mall
Business response:
Marion, thank you for being our guest at Extended Stay America. It’s nice to know our convenient location as well as kitchen amenities worked well for your needs. We appreciate your feedback and hope to have the honor of hosting you again soon. Sincerely, Hotel Management
Business response:
Sally, it was a pleasure to have you as our guest at Extended Stay America. We are glad you enjoyed your time with us and hope to see you soon. Sincerely, Hotel Management
Business response:
Susan, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lake Forest
How is Extended Stay America - Chicago - Vernon Hills - Lake Forest rated?
Extended Stay America - Chicago - Vernon Hills - Lake Forest has a 4.2 star rating with 876 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lake Forest open?
Extended Stay America - Chicago - Vernon Hills - Lake Forest is open now. It will close tomorrow at 12:00 a.m.