Extended Stay America - Chicago - Vernon Hills - Lincolnshire

Business response:

Ping, it was our pleasure having you as our guest at Extended Stay America, and thank you for sharing your review with other travelers. It's nice to read you enjoyed our service and facilities. I look forward to sharing your positive feedback with my team. Please visit us the next time when you are in the area. Sincerely, General Manager 

Business response:

Mike, thank you for rating your stay at our hotel. We are glad your overall stay with us was comfortable. We look forward to your next stay. Sincerely, General Manager 

Business response:

Bradley, thank you for visiting us. We are pleased you had an overall nice time being with us. However, please accept our apologies for not meeting your expectations. I hope you will give us another chance to impress you on your next trip. Sincerely, General Manager 

Business response:

We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager 

Business response:

Thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America - Chicago - Vernon Hills – Lincolnshire. Sincerely, General Manager 

Business response:

Olga, thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Chicago - Vernon Hills - Lincolnshire. We are delighted to read you loved our well-kept property and your spacious room. It was great to have you here, and we hope to see you again soon. Sincerely, General Manager 

Business response:

Thank you for your stay. It is nice to know your overall visit was good, but we apologize if you experienced any inconvenience while here. We appreciate your business and hope you will come back to see us again, so we can provide you with a much more satisfying experience. Sincerely, General Manager 

Business response:

Thank you for choosing our hotel and for taking the time to sharing your rating. We are happy you had a nice stay overall, however, we apologize for not meeting 100% of your expectations. With feedback such as yours, we can only get better. Thank you again. We hope you will choose us again the next time you visit the area. Sincerely, General Manager 

Business response:

Thank you for your reviewing your stay at Extended Stay America - Chicago - Vernon Hills - Lincolnshire. We are glad to see you enjoyed your overall time with us. We also appreciate your observations and have taken a note of it as we plan any future changes. It was a pleasure hosting you, and we hope you will choose us again in the future. Sincerely, General Manager