Extended Stay America - Chicago - Vernon Hills - Lincolnshire

Business response:

We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager 

Business response:

Thank you for your 4-star rating. I am glad you had an overall great visit. We hope to welcome you back soon at Extended Stay America - Chicago - Vernon Hills – Lincolnshire. Sincerely, General Manager 

Business response:

Olga, thank you for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Chicago - Vernon Hills - Lincolnshire. We are delighted to read you loved our well-kept property and your spacious room. It was great to have you here, and we hope to see you again soon. Sincerely, General Manager 

Business response:

Thank you for your stay. It is nice to know your overall visit was good, but we apologize if you experienced any inconvenience while here. We appreciate your business and hope you will come back to see us again, so we can provide you with a much more satisfying experience. Sincerely, General Manager 

Business response:

Thank you for choosing our hotel and for taking the time to sharing your rating. We are happy you had a nice stay overall, however, we apologize for not meeting 100% of your expectations. With feedback such as yours, we can only get better. Thank you again. We hope you will choose us again the next time you visit the area. Sincerely, General Manager 

Business response:

Thank you for your reviewing your stay at Extended Stay America - Chicago - Vernon Hills - Lincolnshire. We are glad to see you enjoyed your overall time with us. We also appreciate your observations and have taken a note of it as we plan any future changes. It was a pleasure hosting you, and we hope you will choose us again in the future. Sincerely, General Manager 

Business response:

Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Chicago - Vernon Hills - Lincolnshire. Sincerely, General Manager 

Business response:

Thanks for the evaluating your stay. We are glad you had an overall pleasant visit and that you found us to be a good value. Regarding your concern about the receipt we would like to mention that while making the reservation from the third party website, a guest usually gets the receipt at the same point in time. We will happy to assist you with any further queries. Thank you for being our guest, and we hope you will choose us again in the future. Sincerely, General Manager 

Business response:

Thank you for taking the time to write a review. It is great to see you favored how quiet and comfortable your was. We are also glad to read you valued how convenient our hotel was. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!