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Extended Stay America - Chicago - Vernon Hills - Lincolnshire
- Hotels
- Vernon Hills, IL
About this business
Location details
675 Woodlands Pkwy., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fairly nice. It was fairly nice. Rooms could be a bit more updated. Good location.
Business response:
Mary, thank you for being our guest. We are glad to know you enjoyed our location and had a pleasant time with us. However, we are sorry we missed meeting some of your expectations. We appreciate your business and hope to see you back soon so that we can make your next visit a memorable one. Sincerely, Hotel Management
Good budget and close to mall attractions. However, late at night there was no staff at front desk and my hotel room has not been cleaned in nearly a week now.
Business response:
Stephanie, thanks for being our guest. We are glad to read you liked the value we offer and taht our location was perfect for you needs. However, we do apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. If we did not communicate this properly at check-in, please accept our apologies. Your feedback has already been shared ... read more
Celebrating With All The Fam. The stay was amazing! Great location and plenty of nice restaurants.
Business response:
Marzetta, thank you for choosing Extended Stay America. We are glad to know you loved our ideal location and that you had a nice time with us. It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management
Great Extended Stay Great hotel and even greater price. The location was perfect and right by everything you could ever think you needed or wanted. Staff was very pleasant and helpful. I really enjoyed my stay and would definitely stay again. My only downside was breakfast or should I say lack there of.
Business response:
Thank you for staying at Extended Stay America. We are delighted you liked our affordable rates and courteous service and that our location was perfect for your needs. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was great I would definitely recommend this location.
Business response:
Michael, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Basic low budget hotel Breakfast is granola bars and a prepackaged mini muffin if you are lucky. There was coffee but I never got any because carafe was always empty. The bed was OK. Bedding was old and worn. Furniture was dated. Looks like carpet might have been updated recently. Fridge was dented in 2 places, cabinets were gross - I never used any of it. Bathroom was outdated but usable, sink drained extremely slow but shower was ok. Stay was 3 nights. No ice machine. No vending. Quiet for the most part. I didn’t get the i... read more
Business response:
Thank you for taking the time to review our hotel. We apologize for the issues you encountered and for the inconvenience you experienced during your stay. We assure you that we have shared your feedback with the appropriate teams, and are taking necessary steps to ensure future guests do not encounter the same problems. We hope you will give us the chance to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Robert, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Friendly staff! This hotel staff is very friendly! I ended up at this hotel when I canceled my reservation for a previous hotel!! Very clean!
Business response:
Kerryann, thank you for staying at Extended Stay America. We are delighted to read you liked our courteous service and well-kept property. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lincolnshire
How is Extended Stay America - Chicago - Vernon Hills - Lincolnshire rated?
Extended Stay America - Chicago - Vernon Hills - Lincolnshire has a 4.3 star rating with 476 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lincolnshire open?
Extended Stay America - Chicago - Vernon Hills - Lincolnshire is open now. It will close tomorrow at 12:00 a.m.