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675 Woodlands Pkwy., Vernon Hills, IL, 60061, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
A little slow at check in weren’t sure if Room was ready to go
Business response:
Gerry, thank you for staying with us and letting us know you had an overall pleasant visit. That being said, we are sorry for the inconvenience you experienced at the time of check-in. We have shared your feedback with the team and will use it as a training opportunity to improve our service delivery. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for sharing your rating of Extended Stay America. We are pleased your stay with us was a great one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Comfortable Overall, it was a quiet and comfy suite. If we would have known, or investigated when booking the room that there was a kitchen, we would made of goo use of the kitchen.
Business response:
Thank you for evaluating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with your room. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We appreciate your business and hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Management
Business response:
Thomas, many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
susan, we appreciate you sharing your kind rating of Extended Stay America. It was a pleasure having you as our guest, and we look forward to seeing you again on your next visit to our area. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful ratings with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Pleasantly surprised. In town for a class reunion and wanted a room close to the venue. The hotels on our list were booked and this was a last resort. The girl at the front desk was friendly and accommodating. The room was nice and very clean. The bed was firm and comfortable. The girl in the morning at the grabs and go breakfast was also friendly and helpful. If we are in the area again this will be our first choice.
Business response:
Terry, thank you for sharing your experience at Extended Stay America. We are delighted to read you found our location perfect for your needs and loved the service provided by our courteous associates. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, General Manager
average hotel in a good location average hotel in a good location
Business response:
Katie, thank you for being our guest at Extended Stay America. We are happy to know you had a pleasant stay and were impressed with our convenient location. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Extended Stay America - Chicago - Vernon Hills - Lincolnshire has a 4.3 star rating with 483 reviews.
Extended Stay America - Chicago - Vernon Hills - Lincolnshire is open now. It will close tomorrow at 12:00 a.m.