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Extended Stay America - Chicago - Vernon Hills - Lincolnshire
- Hotels
- Vernon Hills, IL
About this business
Location details
675 Woodlands Pkwy., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff. Always willing to help. Absolutely 100% tuned into service dog laws. Like a second home to us when we’re in the area
Business response:
Thank you for selecting Extended Stay America and oir sharing your comments with us. We are thrilled to know you liked our hospitality and our courteous staff made your stay a home-like one. Your praises will be shared with our team. Thank you once again for being our guest, and we look forward to hosting you in the future. Sincerely, Hotel Management
It was older. What is there is clean. I didn't like the shower.
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay. However, we are sorry for not meeting all of your expectations. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
The staff is very friendly and helpful! They go out of their way t make you feel welcome.
Business response:
Thank you for staying at Extended Stay America and writing about your wonderful experience. We take great pride in delivering excellent service to our guests, so your comments assure us that we are on the right track. We can't wait to share your review with our team. They will appreciate your recognition of their efforts. We hope to welcome you back the next time that you visit Chicago. Sincerely, Hotel Management
The room had a kitchen and you can get dishes and food f Rd om thg he hotel. It was nice being able to cook in our room.
Business response:
We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed your comfortable suite and fully equipped kitchen. We look forward to welcoming you back soon. Sincerely, Hotel Management
Good location, great price, clean and good customer service!
Business response:
Guadalupe, thank you for staying with us and leaving a review of your experience. It is a pleasure to know you liked not only our courteous associates but also our convenience to many exciting destinations. On behalf of everyone at Extended Stay America, we invite you for another visit. Sincerely, Hotel Management
Stay is nice, but you don't get daily room service.
Business response:
Bharat, thank you for posting a review of your stay. We're glad to know overall you had a pleasant time while you were here, but we're sorry for the inconvenience you had due to our housekeeping policy. Kindly note, being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Location was excellent and the room was spacious and clean. However, there was no housekeeping the whole week; we had to ask for even extra toilet paper; and the shower rod had a dip in it so that our shower curtains kept sliding into the middle.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you enjoyed the spaciousness and cleanliness of your room and that you loved our ideal location. However, we regret you were unaware of our housekeeping policy. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. Thank you once more, and we hope to have the opportunity to... read more
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lincolnshire
How is Extended Stay America - Chicago - Vernon Hills - Lincolnshire rated?
Extended Stay America - Chicago - Vernon Hills - Lincolnshire has a 3.7 star rating with 729 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lincolnshire open?
Extended Stay America - Chicago - Vernon Hills - Lincolnshire is open now. It will close tomorrow at 12:00 a.m.