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Extended Stay America - Chicago - Vernon Hills - Lincolnshire
- Hotels
- Vernon Hills, IL
About this business
Location details
675 Woodlands Pkwy., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location, nice in the outside The room looked worn down, carpet dirty, it had a smell of baby diaper. Management was not available at night. The next day, management again went missing, until "Beth" the manager showed up at three. Then it was a hassle reaching her. Will not be using this chain again. They do not care about customer retention.
The room wAs completely run down the toilets didn't flush would never use kutchen
Fine Location The room with davenport bed would not open up. They did not have a roll away bed. They switched me to another room that had a fowl odor!
Business response:
Thank you for taking the time to write a review of our location. I apologize for the issues you had with your room as well as the unpleasant odors you encountered. I will be meeting with our housekeeping staff to review our cleaning standards and procedures to ensure your experience is not repeated. Thank you for bringing these issues to our attention. I hope that you will stay at our hotel, or any of our other brand locations in the future.
dissappointed location was great. The appearance was good but the smell of urine in the room and my bed was old and worn out. Old and basic
Sketchy Nefarious people hanging out in the lobby that don't appear to be staying there but simply are flirting with the receptionist? Yes. Lots of extra hair from previous guest(s) left over in the shower? Yes. Didn't bother actually putting the toilet paper on the holder? Yes. Loud music in the middle of the night? You bet. Continental Breakfast that was said to be provided? NOPE. Unless all you have for breakfast is coffee. Bottom line? They seem to be cutting corners to save costs and/or management just doesn't know what... read more
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lincolnshire
How is Extended Stay America - Chicago - Vernon Hills - Lincolnshire rated?
Extended Stay America - Chicago - Vernon Hills - Lincolnshire has a 3.7 star rating with 715 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lincolnshire open?
Extended Stay America - Chicago - Vernon Hills - Lincolnshire is open now. It will close tomorrow at 12:00 a.m.