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Extended Stay America - Chicago - Vernon Hills - Lincolnshire
- Hotels
- Vernon Hills, IL
About this business
Location details
675 Woodlands Pkwy., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The bathroom was dirty, a luffa from a previous guest was still in the shower, one of the beds had a few long hairs on the sheets when we pulled back the covers and the mattresses were a bit broken down. On the good side, the staff was fast friendly and efficient.
Noisy Our room was right over the reception desk and the door was slammed throughout the night. We didn't get any sleep.
Business response:
The staff and I read your comments about your stay with us. Please accept our apologies your weren't able to get any sleep due to loud noises. We will work on making sure other guests are being more cognizant so others can rest. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Over priced and chipped I've stayed in other hotels near by for half the price and have been 100 times way better than this one. My room had a kitchen but no coffee maker or bottle water. The cable was crappie there was a lot of static. I feel like I over paid so much for such a cruddy room. I do feel chipped, the room was clean but very small, blankets scratching and not warm. Will not be returning in the future ever.
Close to my destination There was not one kitchen utensil in the room. No ice, no coffee maker, no water.....nothing! Their website says "fully equipped kitchen". Really? When I made the reservation I asked about a continental breakfast and they said they do have it. They have coffee and muffins only.
horrible customer service manager stopped responding to emails, room was not the one we had requested. on top of it all, they overcharged me for my room
Uggh Unprofessional staff. No dishes/silverware/coffee pot in the room and the bedcovers were itchy!
not terrible we ordered 2 queen beds. upon arrival, the front desk man didn't speak very good English. We were handed a note saying there were no 2 queens available and we were given a king bed with a couch. We asked for a cot as well. They did not have any
worst chain of hotels! This has to be one of the worst hotel in the country. They don't provide any service to the rooms, which smell really bad by the way, except if you pay for it. The hotel charges $25 per day for cleaning your room on top of the reservation price. And speaking about reservation, they didn't have the room I reserved through hotels.com, even though I paid almost $500 ahead of booking my stay. They sent me to another hotel after a long day of traveling, and worst than that, the other hotel, which was of the... read more
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lincolnshire
How is Extended Stay America - Chicago - Vernon Hills - Lincolnshire rated?
Extended Stay America - Chicago - Vernon Hills - Lincolnshire has a 3.7 star rating with 729 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lincolnshire open?
Extended Stay America - Chicago - Vernon Hills - Lincolnshire is open now. It will close tomorrow at 12:00 a.m.