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Extended Stay America - Chicago - Vernon Hills - Lincolnshire
- Hotels
- Vernon Hills, IL
About this business
Location details
675 Woodlands Pkwy., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No pots, pans, or utensils made the kitchen useless.
Business response:
Dear jim, Thank you for taking the time to review your recent stay at Extended Stay America. We apologize for any inconvenience caused by the absence of pots, pans, and utensils in your room's kitchen. We strive to provide a fully equipped kitchen for our guests, and we fell short of this aspect during your stay. Your feedback is valuable to us, and we will review and address the availability of kitchen supplies to ensure a more satisfying experience for our guests in the future. We appreciate your understanding and hope you... read more
The receptionist wasn't there when we came to check in and took forever to come down, also you really can't tell she is the receptionist as she was wearing plain short short clothing.
Business response:
Dear Kathleen, Thank you for evaluating your experience. We are glad you had a pleasant stay overall. Please accept our apologies for the inconvenience you experienced due to our staff not being responsive to your needs. We have shared your comments with our team so we can take the appropriate action moving forward. Thank you again for your sincere feedback. We hope to have the opportunity to welcome you back soon.Sincerely,Hotel Management
Liked Cleanliness.
Business response:
Dear vedantham, Thank you for staying with us and posting your excellent review. Our team strives to deliver a homelike stay with seamless service and accommodations at a very affordable price. Therefore, we are genuinely pleased that you enjoyed our exceptionally clean hotel. We will share your generous comments to recognize our housekeeping team for a well-done job. It was a pleasure hosting you, and we look forward to welcoming you back to Extended Stay America.Sincerely, Hotel Management
Nice place! Clean and comfortable
Business response:
Felipe, thank you for sharing your experience with fellow travelers. We are glad you were pleased with our well-kept accommodations. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lincolnshire
How is Extended Stay America - Chicago - Vernon Hills - Lincolnshire rated?
Extended Stay America - Chicago - Vernon Hills - Lincolnshire has a 4.3 star rating with 476 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lincolnshire open?
Extended Stay America - Chicago - Vernon Hills - Lincolnshire is open now. It will close tomorrow at 12:00 a.m.