Extended Stay America - Chicago - Woodfield Mall

Hope Huster 

on Expedia

11 years ago

Completely Unacceptable - Warning - Stay away!!! The rooms were disgusting! Sheets not changed, dirty bathrooms. There were holes in the walls in one of the rooms. I would not recommend this hotel to anyone! 

tj 

on Expedia

11 years ago

Not much of a Kitchen There is not much of an advantage to having a kitchen. Only 2 pots (large and identical), no frying pan, no way to scrub the dishes except with a washcloth (no scrubbie type) Only one tiny little dish detergent pack, without going to ask for more is not enough to wash one place setting. Nothing additional like -paper towels, salt, pepper packs. The toaster is the only reason I would get a kitchen here. They must provide airport or long-term parking as there were many cars covered in snow for long period... read more

Aura 

on Expedia

12 years ago

No hot water! I was very pleasently surprised about how great the front desk attendent was when we arrived and throughout the weekend. However, the first morning of our stay I had to work really hard to figure out how to find hot water for the shower given the knob was broken and loose. Day 2 there was NO HOT WATER. I couldn't take a shower as a result and it totally messed up my morning and plans that day. Very disappointed and feel it is a solid requirement to have functioning hot water in your hotel or you should offer a ... read more

Ryan 

on Expedia

13 years ago

Never again. Very run down and night staff was not helpful at all. 

Anonymous 

on Expedia

13 years ago

Stop do not book. Hotel is old and need of a lot of work. Hotel had an order throughout. The first room they tried to give me was next to a room with larger loud dogs. I did not even going to room. Went back down to the desk and got a second room. (The only thing good about the hotel is the gentleman that was at the desk.) He gave me a new room one floor down for the room with the dogs. Was still able to hear the dogs as if they were in my room. However you could not hear the dogs when the refrigerator cycled on. I was to be... read more

Bob & Linda 

on Expedia

13 years ago

DON'T WASTE YOUR MONEY NOISY! Walls are paper thin and you can hear doors slamming all night. We listened to the couple in the next room argue and could hear every word. Even bathroom "sounds" could be heard quite clearly in the next room (Yuck!) The linens need to be replaced! The blanket on the bed was so bad, I wouldn't give it to my dog to sleep on. The bed frame has NEVER been dusted. We normally stay at Hamptons, and thought we'd give this one a try. NEVER again!! I'll stick to Hampton and NEVER be disappointed.