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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Extended Stay America Hotel Chicago - Woodfield Mall is located at 1200 American Ln, Schaumburg, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel needs to be properly cleaned and remodeled. The staff was nice even though they gave me a room that someone was already staying in.
Business response:
Dear Marquita, Thank you for sharing your feedback. We appreciate your acknowledgment of our friendly staff. Ensuring our guests' comfort is paramount, and we apologize for any inconvenience you experienced. We continually strive to maintain high standards of cleanliness and comfort for all our guests. Your comments will be addressed promptly to improve our services. We hope to have the opportunity to welcome you back for a more positive experience in the future.Sincerely,Hotel Management
Everything was minimum quality and quantity. For the price, maybe it is about it. If you want something more than minimum, you better go somewhere else. Other guests are making noise at 3AM - 4AM, probably international travelers with jet lag, and I could not sleep. Breakfast is minimum or less. Kitchen thing are minimum or less. Coffee maker does not work. But price was low. So....
Business response:
Dear TAKEHIRO, Thank you for selecting our establishment for your recent stay. We are sincerely sorry about the inconvenience you encountered with us. Your feedback is precious to us as it guides our efforts to continually improve our services. We recognize the significance of providing our guests with a high standard of quality and comfort, and we regret any instances where we may have fallen short of your expectations. Please be assured that we are actively addressing the issues you've raised, including noise disturbances ... read more
Very good for my needs.
Business response:
Dear Ivanko, Thank you so much for your outstanding review. We are glad that everything went well during your stay and made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management
I am used to this hotel. Everything is fine by me. Very convenient and walkable to everything.
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 4.2 star rating with 869 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.