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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff are very nice and accommodating. The coffee is good and rooms are very clean.
Sub standard stay quality. Room smells as if someone left multiple wet towels for many days.
Business response:
Dear Ashish, Thank you for sharing your experience. It's unfortunate that the room's atmosphere didn't meet your expectations. We take such concerns seriously and will look into the matter to ensure everything is fresh and well-maintained for future stays. We strive to provide a comfortable environment, and we appreciate your input, which helps us improve.Sincerely,Hotel Management
They have to keep rooms clean
Business response:
Dear subhiksha, Thank you for your feedback. We understand the importance of maintaining a clean environment for our guests and appreciate your comments. We are committed to ensuring that all areas of the property meet high standards of cleanliness. Your input will help us in our ongoing efforts to improve and provide a more enjoyable experience. Thank you for bringing this to our attention.Sincerely,Hotel Management
Very nice area, staff was SUPER NICE!!!
Business response:
Dear karla j, Thank you for your wonderful review. We're delighted to hear you enjoyed the area and found our staff to be super nice! We appreciate your kind words and are pleased that our team made a positive impression. We look forward to welcoming you back for another great stay at Extended Stay America. Sincerely,Hotel Management
All good nice place
Great
Business response:
Dear Carolina, Thank you for your positive feedback! We’re delighted to hear that you had a great stay with us. Your satisfaction is our top priority, and we’re thrilled that our efforts met your expectations. We look forward to welcoming you back to Extended Stay America on your next visit and ensuring another wonderful experience.Sincerely,Hotel Management
It was very good. Comfortable
My room had a lot of knats
Business response:
Dear Chianna, Thank you for bringing this to our attention. We’re sorry to hear about the issue with gnats in your room. This is certainly not the experience we want for our guests. We will address this with our pest control team to ensure it is resolved promptly. Your feedback is valuable, and we appreciate you letting us know. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 3.4 star rating with 1,548 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.