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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was very comfortable and the place is very convienient. buy some needed goods and cook at the kitchen, it was really good.
Discount property that could do more just to keep things in working condition
Business response:
Dear Robert, Thank you for reviewing your stay with us. We appreciate your feedback regarding our property and the need for improvements in maintaining our facilities. We understand how important it is for our guests to have a comfortable and well-kept environment during their stay. Please rest assured that we are continuously working to enhance our services and ensure everything is in good working condition. Your comments will be shared with our team as we strive to provide a better experience for our guests. We look forwar... read more
Less than expected Commode was not cleaned. Microwave was missing. Two requests were not successful in obtaining one. Refrigerator was noisy when it cycled on and the doors did not open in the correct direction for the kitchen area.
Business response:
Dear James, It was disappointing to read your comments about your stay at our hotel. We are sorry to hear about the maintenance and cleanliness concerns in your room. Your feedback is invaluable in helping us improve. We will work with our team to ensure that all areas of concern are promptly and effectively resolved to prevent such issues in the future. Thank you for choosing us and taking the time to bring this to our attention. We hope to have another chance to show you the outstanding, seamless stay you deserve and that ... read more
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 3.4 star rating with 1,695 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.