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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All kinds of issues I reserved a double bed and when I got there they didn’t have my room and I got bumped to a single for 2 people. Room was clean but the refrigerator was super noisy. Hotel is a bit beat up and they had dogs/pet hair everywhere. Was not a fan.
Business response:
Dear Matthew, Thank you for choosing us. Providing a clean and comfortable hotel experience is always our motto. However, we sincerely apologize for the issues that detracted from your comfort. We regret that our efforts to address these concerns fell short of your expectations. Please know that your feedback is valuable, and we will take steps to ensure a more peaceful environment for all guests in the future. Your remarks are vital and will help us in improving the guest's expectations as we move ahead. We will also addres... read more
Attitude of the GM is excellent, Attitude of the staff is so poor, specially those GM subordinate
Great Service. Decent and Clean room
Business response:
Dear Sam, Thank you for your feedback! We're glad you enjoyed your stay at Extended Stay America and appreciated the service. It's wonderful to hear that the room met your expectations for cleanliness and comfort. We look forward to welcoming you back for another positive experience.Sincerely,Hotel Management
Being close to different restaurants and shopping centers
Of all the Option mentioned it was great place to stay
Business response:
Dear Syed, Thank you for choosing Extended Stay America. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. It means a lot that you choose to stay with us over all of the other hotels in the area. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 3.4 star rating with 1,563 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.