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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay Good area but hotel wasn’t the best. Seemed run down. I wouldn’t stay here again
Business response:
Chad, thank you for your valuable feedback. We are pleased you had an overall comfortable stay while here. We value your feedback and will share it with the appropriate team, as this will helps us to improve going forward. Thank you again, and we hope to have the opportunity to make it up to you in the future. Sincerely, Hotel Management
Staff super nice. Unfortunately was not happy w air quality in room and our toilet didnt work.
Business response:
Thank you for choosing to stay with us. While we are happy you liked our staff, we are sorry to hear you were inconvenienced by maintenance issues in your bathroom. Our maintenance team takes great pride in ensuring everything is working properly in each suite. We have shared your review with them to be sure the issues are resolved. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Everyone here In staff is just amazing from front desk to . They all do their part to make you feel comfortable
Business response:
Our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. Our goal is to create a loyal customer who will return at every opportunity. Thank you for your review, and we look forward to hosting you again soon. Sincerely, Hotel Management
Everything was clean, and where it should be. The queen size bed was not a queen size, but I didn't have a tape measure to break out to prove it. Just be aware that if you are used to sharing a queen bed at home, you will be snuggled a little closer.
Business response:
Thank you for the feedback of your stay at Extended Stay America. We know how important it is to stay in a clean and well-maintained suite, so thank you for the comments. However, we are sorry for the disappointment you had with the size of the bed and regret the inconvenience it caused. We hope to serve you better in the future. Sincerely, Hotel Management
Location Location Location I've stayed here three times. I love the location and having the kitchenette is why I return. I find the rooms comfortable. You have pretty much everything within walking distance.
Business response:
Thank you for choosing Extended Stay America for another stay! There is nothing more gratifying than to read that a guest has chosen to visit us again due to our great staff, pleasing ambiance and convenient location. Our goal is to always go above and beyond for every guest and we are proud to know our associates are doing just that. Thank you again for making us your home. Sincerely, Hotel Management
Generally very clean, good staff, great location. Automatic/handicap accessible doors would be good
Business response:
Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. Your valuable observations will be shared with the appropriate department. Thank you again, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 3.4 star rating with 1,585 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.