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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
According to them, Expedia bookings are only honored if they have the availability, so if they overbook, like they did when i was there you are out of luck. I was there with a coworker and they gave us a king bed with a rollaway instead of the two queens we booked months in advance and let us know on the day of arrival- way too late for us to seek other options. Besides that, the room was on the smaller sides of the Extended Stays ive been in. No frills here, but thats no suprise. Lots of dining options in walking distance. ... read more
Business response:
Thank you for your review. We are sorry for the issues with reservation and inconveniences you faced. We will investigate what went wrong in your instance. Although what happened is not typical, we have room to improve, and we assure you we will. Thank you again, and we hope to have the chance to make it up to you on a future visit. Sincerely, Hotel Management
Good service Good all around
Business response:
Gregory, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I like the location you can find everything Good places to shop and eat
Business response:
Thank you for choosing Extended Stay America for your recent stay. We are pleased you enjoyed our excellent location, and we are fortunate to have so many choices for shopping and dining nearby. Thank you again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 3.4 star rating with 1,585 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.