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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Extended Stay America Hotel Chicago - Woodfield Mall is located at 1200 American Ln, Schaumburg, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and functional, just not 'home' The room was clean and functional, but had only a single recliner in addition to the bed, it wasn't very comfortable for a long-term stay while we look for permanent housing--especially if I had to work from the room all day. The parking lot had trash each morning--which says more about the guests than the hotel. The location is great. The front desk staff was exceptionally friendly and helpful. For the price it was worth it, but just not a place I'd look forward to returning to each nig... read more
Business response:
Amanda, thank you for your feedback. We are happy to know you liked our location and that you were impressed with our friendly associates. However, we are sorry we missed meeting your expectations and for the cleanliness issues you had while you were here. Your comments will be discussed with the concerned teams to make sure we are consistent with our service delivery. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Great place great stay
Business response:
We appreciate you for taking time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a perfect stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
Was very good for my needs
Business response:
Mark, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Describe breakfast as "Continental breakfast" but it is a "Grab & Go"
Business response:
Thanks for being our guest at Extended Stay America. We are pleased you were overall satisfied with your stay with us. Having said that, I am sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with my food & beverage team for any future improvements. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Great place for the value! I recommend staying there. Front desk staff is very friendly and helpful.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff. Everyone from our team has appreciated you for highlighting their efforts. Reviews such as yours mean a lot! Thank you for your recommendation, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great hotel! I enjoyed staying at this hotel! The staff was extremely flexible with us. My flight came in around 1 AM and they were able to adjust to my needs and get checked in smoothly. The room was clean and the bathroom was nice. I would definitely recommend coming here for your stay.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Uncomfortable, but great Our AC broke at home, so we decided to stay at the hotel one night. The AC was great, as was the service, but the bed had to have been the least comfortable bed I’ve ever slept on (or barely slept on, because I didn’t get much sleep on it), not all the ligjts worked, & the pillows were hard. However, the price was lower on Orbitz, which was nice, and the dog fee was low. So it was OK, bit won’t be high on our choice hotels in the future.
Business response:
Andy, thanks for being our guest and sharing your review. Although you had an overall pleasant stay, we are sorry you couldn’t experience a good night’s sleep due to the bedding issue. We hope you’ll choose us again so we can deliver you a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 4.3 star rating with 948 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.