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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was okay would stay there again There were a few ants in the bathroom that I reported on day 1 of 3. They were taken care of promptly and I never saw any more. Apparently no room attendants from day to day. WiFi was only usable if you paid the extra fee to upgrade. Definitely located in a safe area of town. Would stay there again.
Business response:
Thank you for your review. We are happy to know you were pleased with our location and had a comfortable time with us. However, we are sorry for not meeting some of your expectations. We look forward to making your next trip a flawless one. Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay, but sorry, we weren't at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Safe & comfortable - could use some updating.
Business response:
Angelique, thank you for your feedback. We are delighted we met your expectations, and you had a pleasant stay. On behalf of everyone here, we look forward to welcoming you back at Extended Stay America for another outstanding experience. Sincerely, Hotel Management
Great clean close to stores staff clean and friendly
Business response:
Thank you for taking the time to share your review. We are pleased you were satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Comfortable stay with our dog ! Great hotel staff and management .
Business response:
Thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were satisfied with all that we have to offer. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Tim, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Nice get away for you and the kids Hotel staff was excellent rooms clean and comfortable
Business response:
Tameka, thank you for choosing Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The room was not clean, something was sprayed on the fridge and around the bathroom door and it had not been cleaned up. The smoke alarm chirped the entire time I was there, making it hard to sleep at nice. I had no confidence that the room had been thoroughly cleaned or even checked prior to it being rented to a guest. I ended my stay after the first night because of the room condition.
Business response:
Thank you for your review. We are sorry for the problems you encountered in your room and regret the inconvenience it caused. We have shared your concerns with our Maintenance and Housekeeping teams in an effort to improve our performance moving forward. Counting on your kind generosity to accept our apologies, we hope you will consider a return visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 3.4 star rating with 1,535 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.