This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
11145 Kenwood Rd., Blue Ash, OH, 45242, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great place to stay I wish I had found this place two weeks sooner, when my fiance arrived here. It's not "fancy", but very clean, affordable, has everything you need for long (or short) stays, and the staff is very friendly and helpful.
Business response:
Adam, thank you for your kind words about your stay at Extended Stay America. We are delighted to know that you had an excellent stay with us. We are particularly glad your room provided all the comforts you expected and that we were able to meet your expectations at a great price. We are also delighted to learn that you enjoyed the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you once more, and we hope you will choose us again the next time you visit our area.... read more
Nice & peaceful
Business response:
Bruce, on behalf of our team at Extended Stay America, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to this area. Sincerely, Hotel Management
Property was clean and well managed with good clientele.
Business response:
Patrice, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked our spotless property. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
nice pleasant staff
Business response:
Thank you for reviewing your experience at Extended Stay America. We are delighted that everything went well during your stay and that you were highly impressed with the service delivered by our courteous associates. We look forward to your return visit. Sincerely, Hotel Management
Our stay was nice and quiet for the most part. The staff we encountered were nice and helpful except for the woman who checked us in. She was just short and acted as if we were a bother to her. No smiles or any kind of polite gestures whatsoever. The room was very clean and everything was in excellent condition. Id stay again, no doubt. Oh and the police presence there is something i cant leave out. As multiple police vehicles were there at least 5 times in my 2 day stay.
Business response:
Thank you for your comments. We appreciate feedback from our customers and we take it very seriously. I DO realize that the police are called to the property periodically in order to remove any unruly guests and to protect the in house guests. We do apologize for any inconvenience it may have caused you.
The check in lady was mean rude unprofessional almost didnt want to stay!!! But the other lady went above and beyond the call of duty
Business response:
John, thank you for evaluating your stay. While we are glad you liked one of the associates who delivered excellent service, we apologize for the disappointment you had with another front office associate. We will utilize your comments to deliver excellent hospitality. We hope the positive aspects of your visit will bring you back to us. Sincerely, Hotel Management
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road has a 4.2 star rating with 800 reviews.
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road is open now. It will close tomorrow at 12:00 a.m.