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Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
- Hotels
- Blue Ash, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11145 Kenwood Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The smoking maybe in another area away from the entrance and the front lobby. It smelled like the smoke pit
Business response:
Thank you for being our guest. We are sorry for the odor you experienced and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team, and we have asked them to deep clean the areas to remove the smoke smell. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
Home away from home Front desk was super helpful and accommodating to my needs I would stay here again!
Business response:
Brian, thank you for taking the time to review our hotel. We love knowing that the attentive service provided by our front desk associate went a long way in making your stay so memorable. Reviews like yours mean the world to our associates, and we will share your comments with the staff mentioned. We look forward to your next stay at Extended Stay America. Sincerely, Hotel Management
Dried up used wash towel in the bathroom was left from previous guest.
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered in your room. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
It was a good property but nothing that stands outs about it
Business response:
Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver an exceptional guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
Ok
Business response:
Kevin, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Someone was playing a tuba at 6AM in an adjacent room. A little noisy.
Business response:
Brian, thank you for choosing Extended Stay America. We are glad to know you enjoyed your stay with us. However, we regret your sleep was disturbed due to the noise made by another guest on the property. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
I felt that the property was in a safe location and did not have any concerns about parking my vehicle on the premises or the safety of my belongings in the room.
Business response:
Thank you for reviewing your experience at Extended Stay America. It was a pleasure knowing you liked our safe environment and that you had a relaxing stay at our property. Your review is appreciated, and we hope to be your choice in the future as well. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
How is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road rated?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road has a 4.2 star rating with 779 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road open?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road is open now. It will close tomorrow at 12:00 a.m.