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Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
- Hotels
- Blue Ash, OH
About this business
Location details
11145 Kenwood Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
In order to turn the light on in the bathroom, it also turned on the fan in the bathroom, and it made a very loud noise the entire time you had the light on, other than that everything else was good
Business response:
Dear Kelli, Thank you for your positive feedback about Extended Stay America! We're pleased to hear that overall, you had a good experience. We appreciate your insights regarding the bathroom fan and will certainly look into improving this aspect. Your satisfaction is our priority, and we hope to welcome you back for an even more enjoyable stay in the future.Sincerely,Hotel Management
Very nice staff with a quick check in and decent room. Pillows were not that good. Otherwise very nice stay.
Was a simply overnight stay but it was a good room
Business response:
Dear Joseph, We're delighted to hear that your overnight stay at Extended Stay America was a good one! Thank you for your positive feedback, and we hope to welcome you back for another pleasant visit in the future. Safe travels!Sincerely,Hotel Management
Needs to be updated Business trips. Stayed here because it was very close to my work. The hotel conditions was poor. Laminated floor was uneven, no hair dryer in the room, bedbugs and weird odor. Front desk staff was friendly but needs help on personal hygiene. I don’t think I will stay here again.
Business response:
Dear Guest, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will be taking the necessary steps to ensure the issues you described do not occur.Sincerely,Hotel Management
The prperty is older and worn, but the front desk staff was exceptional. Profesional, friendly and knowledgeable and helpful. They made all the difference in our decision to return.
Enjoyed it
Business response:
Dear Marcus, Thank you for choosing Extended Stay America. We are pleased to read how much you enjoyed your stay. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. We enjoyed having you as our guest and hope to have the opportunity to welcome you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
How is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road rated?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road has a 3.3 star rating with 1,432 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road open?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road is open now. It will close tomorrow at 12:00 a.m.