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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Delayed check in. Noisy, too near doors.
Business response:
Robert, thank you for taking the time to share your feedback. We are pleased you choose to stay with us. However, we are sorry for the inconvenience you experienced during your stay with us. YOur feedback is appreciated as it will help us to improve our future guest expectations. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Good experience with staying at the hotel during our family trip. The room was comfortable and clean.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to know all went great during your stay and that you were satisfied with your comfortable room. We appreciate your business and look forward to serving you and your family again soon. Sincerely, Hotel Management
Cleaning services needs to improve dramtically The service was very friendly, but the room was just filthy. Smell was bad, and there were clothing and other items left over from previous stays. Also enjoyed the smell of weed down the hallway on our first night's stay there. I stayed here because it was cat friendly but will certainly spend extra money next time for a much higher-quality hotel.
Business response:
Thank you for spending some time to relay your comments. We are truly sorry for the smoke odor you experienced in the hallway. We appreciate you bringing this to our attention so we can address it appropriately. We also offer our apologies for the housekeeping issues you encountered in your suite. Your comments will be shared with our housekeeping staff to be more diligent. We hope you will change your mind and give us another opportunity to provide you with a better visit. Sincerely, Hotel Management
Great place!
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Comfort and quality Right in between the places we needed it to be...great price, wonderful staff, great location! Definitely a nice home away from home.
Great place to stay Knowledgeable and friendly staff, clean and comfortable rooms.
Business response:
Sylvia, thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our spotless accommodations and were impressed with our cordial staff. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 3.4 star rating with 1,574 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open on Monday at 8:30 a.m.