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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Love it!!!! I loved staying here. It was a real nice hotel for the price. I would for sure stay again. Thanks for everything extended stay
Business response:
Natasha, it was our pleasure having you as our guest at Extended Stay America, and thank you for letting us know that you found us to be a good value. It is great to know you enjoyed your stay and that everything was to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Business response:
Vernon, we hope you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
lessed Everything was so good and clean I didn’t have any interaction with the staff but when I checked in and out both of the staff were friendly and professional. The only issue I had was the family above me made so much noise and there smoking came down into my room, I would book this hotel again.
Business response:
Thank you for being our guest at Extended Stay America and for appreciating our courteous services. We are glad you were pleased with most aspects of your stay and that you were pleased with our immaculate accommodations. However, we regret the noise issue and the unpleasant experience you had due to other guests. Please know that our front desk is always available to help you make the most of your stay and we would have been more than happy to resolve this issue while you were here. It was our pleasure having you as our gue... read more
Business response:
Amy, thank you for choosing Extended Stay America. We are glad that we met your expectations during your visit, and it was a pleasure having you as our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay. Sincerely, Hotel Management
Room was clean. Lamp and a burner on the stove did not work. Both were fixed in a timely manner. The bed was very firm. Front desk staff was great.
Business response:
Cindy, thank you for being a guest at Extended Stay America. We are delighted to know you liked your clean suite and that our associates assisted you very well. Thank you once again for staying with us, and we hope you will revisit us. Sincerely, Hotel Management
Business response:
Thomas, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Good stay Missed having dishes and silverware as well as a coffee maker in the room.
Business response:
Liane, we are glad we met most of your expectations, and we are happy you enjoyed your stay overall. However, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. Your feedback is appreciated, and we will remind our front desk to communicate this more clearly going forward. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Not clean The tub was dirty. The towels were dirty.
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered and regret the inconvenience it caused. Your feedback will be shared with our housekeeping team for review and action. We hope you will give us another chance to prove ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 3.4 star rating with 1,574 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open on Monday at 8:30 a.m.