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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Cleaning services needs to improve dramtically The service was very friendly, but the room was just filthy. Smell was bad, and there were clothing and other items left over from previous stays. Also enjoyed the smell of weed down the hallway on our first night's stay there. I stayed here because it was cat friendly but will certainly spend extra money next time for a much higher-quality hotel.
Business response:
Thank you for spending some time to relay your comments. We are truly sorry for the smoke odor you experienced in the hallway. We appreciate you bringing this to our attention so we can address it appropriately. We also offer our apologies for the housekeeping issues you encountered in your suite. Your comments will be shared with our housekeeping staff to be more diligent. We hope you will change your mind and give us another opportunity to provide you with a better visit. Sincerely, Hotel Management
Great place!
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Comfort and quality Right in between the places we needed it to be...great price, wonderful staff, great location! Definitely a nice home away from home.
Great place to stay Knowledgeable and friendly staff, clean and comfortable rooms.
Business response:
Sylvia, thank you for the glowing review of Extended Stay America. It's a pleasure to know you liked our spotless accommodations and were impressed with our cordial staff. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Lo más desagradable fue el baño, Pool sea bajar el agua del inodoro había que levantar la tapa del tanque y meter la mano para activarlo. La puerta del baño no cerraba
Business response:
Jose, thank you for your review. We are sorry for the inconvenience you had due to the bathroom. Your feedback has been discussed with our housekeeping and maintenance teams to address the problems you outlined. We hope the otherwise positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 3.4 star rating with 1,596 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is open now. It will close at 5:30 p.m.