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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It just didn’t feel clean. The couch and couch bed were dirty. The beds were a little hard. The floor had a blood splatter on it.
Business response:
It was disappointing to know you did not have an excellent stay. We sincerely apologize for the inconvenience you encountered in your room. The stress caused is undoubtedly understood, and your feedback for the cleanliness issues have been discussed with the housekeeping team and its head so that we ensure we always deliver a comfortable stay to all of our guests who walk in our doors. Please consider a return visit to our hotel so that we can improve your impression of us on a future date. Sincerely, Hotel Management
Location was perfect for me. I would and may stay again .
Business response:
Thank you for choosing to stay with us at Extended Stay America. We are delighted to hear you had an enjoyable, comfortable stay and our convenient location was perfect for your needs. We look forward to welcoming you back! Sincerely, Hotel Management
Everyone was very helpful and polite when we saw them. I had help checking in from away from the hotel so we didn’t get kept out of King’s Island on a very busy day. We so appreciated the hospitality we were given. The breakfast part was a little deceiving. We expected a little more, but there wasn’t much at all.
Business response:
Elizabeth, thank you so much for staying with us at Extended Stay America and for sharing your wonderful review. We are fortunate to have a wonderful team eager to provide "service with a smile" every day. Your compliments are appreciated. It's nice knowing our efforts are noticed by our guests. Thank you again for taking the time to share your experience, and we look forward to welcoming you the next time you visit our area. Sincerely, Hotel Management
There was a plunger in the restroom for a reason. The toilet never did flush. No ice machine at all on the premise. Disappointing. Clearly a low budget hotel. Front staff was very nice and friendly. That was the only positive I can think of. The bed was hard as a rock.
Business response:
Thank you for reviewing our hotel. We are happy to know you were impressed by our cordial staff. However, we are sorry that you found the beds uncomfortable, and for the issues you in your room. We have already shared the specifics with our engineering staff so they can make the necessary repairs. Please know, we receive many positive comments regarding our fully equipped kitchens with a full-size refrigerator which includes ice trays for your convenience. Therefore we do not have ice machines on our property, and we regret ... read more
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 4.2 star rating with 980 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is open now. It will close at 5:30 p.m.