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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lo más desagradable fue el baño, Pool sea bajar el agua del inodoro había que levantar la tapa del tanque y meter la mano para activarlo. La puerta del baño no cerraba
Business response:
Jose, thank you for your review. We are sorry for the inconvenience you had due to the bathroom. Your feedback has been discussed with our housekeeping and maintenance teams to address the problems you outlined. We hope the otherwise positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
So so Some of the room furnishings were a little dated. The bathroom hair dryer plug did not work. Parking was difficult since we arrived late each evening and all the spots were taken so we had to park in anthers hotel’s lot across the street
Business response:
Randi, thank you for your review. We regret not meeting all of your expectations and for the issues you encountered. We have also asked our maintenance team to address the problem with the plug. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
I was greeted with a big smile and a friendly greeting. Given a clear explanation of all my charges. It was a pleasant stay.
Business response:
Ray, thank you for making Extended Stay America a part of your travel plans. We are glad you enjoyed your time with us and that you were pleased with the service our associates delivered. It will be our pleasure to share your kind compliments with our team. Thank you again for your review. We look forward to your next visit! Sincerely, Hotel Management
Nice hotel. Near doctors office. Will stay again.
Na
Business response:
Thank you for the generous review. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Great location. Very pleasant and clean room. Staff are very nice.
Business response:
Agustino, thank you for rating your experience at Extended Stay America so highly. We are thrilled to know you not only liked your clean suite and our courteous associates but also our convenient location which made your stay enjoyable. We look forward to serving you again. Sincerely, Hotel Management
I have already given a written review.
Look Elsewhere!!! No amenities even though it showed basic breakfast and coffee in the description and that was part of my search criteria. Room was dirty and the phone, tv, top of the fridge, didn't look like they had been touched in awhile. They all had a thick layer of dust and the front of the fridge had some sort of gooey substance (like jam or jelly) by the handle. Bed was very uncomfortable, only 3 pillows and a very unpleasant smell in the hallways. Just overall a bad experience unfortunately.
Business response:
Eric, thank you for sharing your experience at our hotel. We regret not meeting your expectations and apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and take steps to ensure we are more diligent going forward. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 3.4 star rating with 1,574 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open on Monday at 8:30 a.m.