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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I liked the property. I had a full kitchen and could make what I wanted for breakfast. I enjoyed using the elliptical machine every day. Wish I could have used the pool, but time didn't permit. Be sure to ask for a coffee maker and dishes when you check in. They have other stuff like irons, too. Nice property, friendly staff, good location for me.
Business response:
Jay, thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and well-kept property. However, we regret any inconvenience caused. We look forward to welcoming you back soon! Sincerely, Hotel Management
Staff were friendly. Pool was great. Rooms alittle small but adequate. Hotel needs ice machine. And hot breakfast instead of grab and go would be good.
Business response:
Lisa, thank you for reviewing your stay at Extended Stay America. We are glad you liked our friendly staff, comfortable rooms, and the pool. We appreciate your feedback and hope to welcome you back again in the future. Sincerely, Hotel Management
The room was spacious enough for our family. The setup of the room was great. The staff was very nice. We were disappointed that the “breakfast” was pretty much just packaged muffins and coffee. They also did not clean the room, take out trash, refresh towels, etc during our 2-day stay.
Business response:
Thank you for choosing us on your trip to our city. We are glad you liked the spaciousness of your well-maintained room and that you had a pleasant stay with us. However, we are sorry you did not like our breakfast offerings. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Kindly note our housekeeping is done on a weekly basis to respect the privacy of our guests. We hope to have another chance to deliver you with an exceptional experience. Sincerely,... read more
The Good: -There is a full sized refrigerator in a kitchenette with a small stove with 2 burners. Dishes are available upon request and it has cabinets and countertops to accommodate cooking. -The place is very clean. First thing I always check for is bed bugs and I found none. - Staff was very friendly and accommodating. The lady that checked us in at night was very nice and helpful. The Bad: - Beds are VERY hard and I prefer a hard bed. However, the beds here are TOO hard and I woke up with my back hurting. - Even though I... read more
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know you liked your well-equipped room and that you were impressed with the service provided by our associates. However, we're sorry for the difficulties you encountered while you were here. We have discussed your feedback with the appropriate departments to make sure such incidents can be prevented from occurring again. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 3.4 star rating with 1,574 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open on Monday at 8:30 a.m.