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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I loved our stay at this hotel. The kids loved it as well. The rooms are very nice with a lot of space. The Staff was amazing. I will definitely stay here again.
Business response:
Thank you for the feedback, I'm glad you and your family enjoyed your stay! We look forward to having you with us again!
First of all the room is biggest complaint. The island looked like it was going to break, the windows would not lock, the T.V. kept cutting out, and there was a dirty wash cloth on the bathroom floor when we got here. Overall not a very good experience
Business response:
We apologize and regret the inconvenience you encountered in your room. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management
CLEAN BEFORE USE Like the size of the rooms. One room had nasty food on the phone and filthy pillow cases, the other room the bathtub was filthy which we bought cleaner before we used it. We were there for a funeral for a loved one the rooms served it's purpose.
Business response:
Thank you for being our guest. Although you liked the size of your room, we are sorry for the cleanliness issues you encountered in it. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Cindy, I really appreciate your rating! I have a great staff here, and we take pride in receiving great scores like this. Thanks again
Just A Little more cleaning stair wells
Business response:
Robert, thank you for choosing to stay with us at Extended Stay America. We're glad to know overall you had a pleasant experience while you were here, but we're sorry for the cleanliness issues you encountered. Please be assured that we have discussed your observations with our housekeeping team to be more diligent with our efforts moving forward. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Business response:
Andrea, thank you for your excellent rating. We are thrilled you were satisfied with our offerings and had an excellent experience. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding stay. Sincerely, Hotel Management
Staff was friendly. Coffee was good. Room was clean. No complaints.
Business response:
Thank you for your feedback, I am happy to see you enjoyed your stay! We look forward to having you stay with us in the future!
They let me get my packages really simply and they had a pretty nice breakfast.
Business response:
Thank you for your great feedback! We aim to please!
I like that it was dog friendly and comfortable. Was perfect for what I needed.
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you were impressed with our pet-friendly hotel and that you had a pleasant experience while you were here. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 4.2 star rating with 980 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open tomorrow at 8:30 a.m.