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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We enjoyed the outdoor pool. Room needed a few updates.
Business response:
Thank you for being our guest. We are glad you had a relaxing stay and a restful experience at our pool. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
I was very pleased with the service I received and would recommend this location
Business response:
Stacey, thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our hospitality met all of your expectations for a perfect stay. Your recommendation is highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Easy check in! Staff were very friendly And helpful!
Business response:
We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard-working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
Our first room had a smell so our room was changed and everything else was Excellent !!!
Business response:
Terrell, thanks for being our guest at Extended Stay America. We are glad to read you had a comfortable stay and liked the attentive service provided by our staff. However, w ea re sorry for the odor issue you experienced in your initial room. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Sad only one night The place was great we will be looking to stay at more extended stays. We were sad this was one of our 1 nights hotel's for our vacation.
Business response:
Simon, thank you so much for your kind review of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
Parking spaces available all the time and clean Landscape is very good
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you were pleased with our parking area and that you liked our well-kept property. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I booked two rooms mine was excellent however I booked a handicapped-accessible room for my mom and she complained about an odor coming for the mattress she asked the staff to bring up a deodorizer which they did but the owner was still there also the flooring in the shower and the tubs became quite slippery during use
Business response:
Thank you for the review of your stay. We are glad you liked your room and had a great stay. However, we regret the inconvenience your mother had in her room. Please be assured that we have shared your feedback with our housekeeping team to see where we went wrong so necessary improvements to our processes can be made to correct our performance. Thank you again, and we hope to serve you better at Extended Stay America in the future. Sincerely, Hotel Management
I will never stay there again Hair was in the bed that was not mines and the room had a strange smell.
Business response:
Please accept our most sincere apologies for the odor and cleanliness issue you encountered while you were here. Your experience has been immediately discussed with the housekeeping department, and we are working closely with them in an effort to improve our service levels to ensure such incidents do not repeat. We hope to have another chance to deliver you an exceptional visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 3.4 star rating with 1,574 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open on Monday at 8:30 a.m.