This profile has been claimed by the business owner or representative.
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 5:30 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
When we arrived i was given 2 rooms on opposite sides of the hotel. I explained that i requested them be next to eachother. I was told that is impossible to do. I explained i had 6 kids (Girl Scouts) with us. Dave stated again it is impossible to do. The breakfast was Otis Spunkmeyer muffins and granola bars. We are Girl Scouts. We had better snacks packed for the trip. We ended up going out for breakfast. I was pleased with how clean the rooms appeared and the other parts of the hotel were clean as well. Pool was small but ... read more
Business response:
Thank you for staying at our hotel. We are glad you had a pleasant time at our pool and that you had a relaxing stay in your room. However, we apologize for not being able to provide you with the room of your choice and that you did not like our breakfast. Your feedback is discussed with the appropriate individuals of our organization in an effort to improve our service and facilities going ahead. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Managemen... read more
The room and property were maintained. The room was nice. The pool area was clean
Business response:
Thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and liked our well-kept property. We hope to welcome you again whenever your travels bring you back to the city. Sincerely, Hotel Management
Conveniently located, staff was helpful at check in and also with recommendations for a good Mexican place to eat. The only thing we needed and they didn't have was an ice machine. Would also suggest having some juice available for breakfast.
Business response:
Thank you for choosing Extended Stay America. We are glad you liked our convenient location and friendly staff. We value your suggestions and hope to see you again soon. Sincerely, Hotel Management
Needs better breakfast....and longer hours................
We enjoyed the outdoor pool. Room needed a few updates.
Business response:
Thank you for being our guest. We are glad you had a relaxing stay and a restful experience at our pool. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
I will never stay there again Hair was in the bed that was not mines and the room had a strange smell.
Business response:
Please accept our most sincere apologies for the odor and cleanliness issue you encountered while you were here. Your experience has been immediately discussed with the housekeeping department, and we are working closely with them in an effort to improve our service levels to ensure such incidents do not repeat. We hope to have another chance to deliver you an exceptional visit. Sincerely, Hotel Management
I was very pleased with the service I received and would recommend this location
Business response:
Stacey, thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our hospitality met all of your expectations for a perfect stay. Your recommendation is highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Easy check in! Staff were very friendly And helpful!
Business response:
We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard-working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 4.2 star rating with 1,005 reviews.
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open on Monday at 8:30 a.m.