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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice Stay It was good.
Business response:
Barbara, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Easy check in, geeat location, clean facilities, nice staff and very quiet
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and well-kept property. We look forward to welcoming you back soon! Sincerely, Hotel Management
The Room Could Use Major make over. There where no dishes,cups,sliver where,no pots or pans. The counter to sit at lookes like someone sat something heavy on it. It looked u shaped. I'll stay at candlewood before i would try there again... sorry but its the truth....
Business response:
Thank you for staying at our hotel. We are sorry you were unaware of our kitchenware policy and regret the inconvenience caused. Please know, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. We are also sorry our room did not meet your expectations. Please consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Staff was great. We got a great deal on the room. The area seemed very safe too!
Business response:
We are delighted you chose to stay with us at Extended Stay America. We are glad you appreciated our service. Our staff works hard to exceed our guests' expectations and to make sure they have a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you for being our guest, and we hope you will visit us again the next time you are in Reed Hartman. Sincerely, Hotel Management
It was nice and clean! Staff members were friendly and helpful.
Business response:
Thank you for selecting Extended Stay America for your recent visit and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable and the staff friendly and professional. Thank you again for being our guest, and we look forward to seeing you in the future. Sincerely, Hotel Management
We booked our room more than a month before our stay. The day before we were to leave, the manager called and rudely explained that they were overbooked and we were moved to a sister location. We regretfully accepted a smaller room to remain at that same location where friends had also booked a room. Not only was the room small and outdated but it was not cleaned well. There was food, including half eaten pizza, in the fridge from the past guests. After check in I received a survey. I included there was food in the fridge. W... read more
Business response:
Thank you for your review. We sincerely apologize for the mix-up with your reservation and the difficulties you had due to it. Though we are confident this was an isolated incident, we’re reviewing this with our staff to make sure such scenarios are prevented from happening again. We hope we have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 3.4 star rating with 1,574 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open on Monday at 8:30 a.m.