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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Shawes We were in town for a friends daughter graduation perfect location close to places to eat and do things. We had a problem with our toilet and they fixed it quickly. We would stay again.
Business response:
Thank you for your feedback! I apologize for the issue with the toilet, but I'm glad we got it resolved quickly for you.
Business response:
Thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
“Breakfast” is a granola bar or a plastic-wrapped muffin. A bit of a misnomer.
Business response:
Doug, thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
very nice hotel clean the people were friendly
Business response:
Robert, thanks for the 4-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Sagging in Cincinatti The suite is a good size for a short stay. Everything was up to par as far as cleanliness. The sofa bed mattress offers little comfort, especially for an adult. There is no support at all. The same is true of the queen bed on the outside wall. The box spring is so worn out it squeeks loudly at the slightest movement, disturbing all in the room. The room could use some refurbishing.
Business response:
Susan, thank you for staying at our hotel and for posting your experience. We were pleased to read you enjoyed your overall stay with us. However, we apologize for the issues you experienced. We will certainly share your observations and use it as a training tool for our team to apply corrective actions. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Britany, we are pleased your stay was a fantastic one and thanks for your excellent rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Disappointed The breakfast advertised as included consisted of mini muffins and granola bars. Coffee or hot chocolate. Very disappointing. Breakfast should not be advertised as included. The place was outdated and dusty. Tub was not clean. Will not stay at any extended stay again.
Business response:
I am sorry you were not happy with your accommodations. We will bring this to corporates attention to better serve our clientele.
Best customer service!! I enjoyed my stay here. It was clean,and they have extra blankets in the closet if u need it. The staff is wonderful.. I checked in late cuz we had a long drive, Miss Ida checked me in and she was wonderful.. she was sooo sweet and told me everything I needed to know about our stay..I would definitely stay there again because of her..
Business response:
Thanks for the 4-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 4.2 star rating with 980 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open at 8:30 a.m.