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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My room had been sold to another guest, I was made to wait to check in until a room could be found. The person checking me in was a housekeeper. Overall check in was a total mess.
Business response:
Thank you for staying at Extended Stay America. Although as it seems you had a pleasant time here, we are sorry for the inconvenience you experienced at the time of check-in. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Nice clean place Don't know if I like the laminate floors verses carpeting in a hotel. The breakfast could have offered a little more at that price. Also, it should not be my job to let the hotel worker know the coffee is empty. I can do that at home. Would have been nice not to wait 5-7minutes for someone to show at the front desk.
Business response:
Michael, thank you for being our guest at Extended Stay America. We’re glad to know you liked our well-kept property, but we’re sorry for the inconvenience you had during your stay. We appreciate your feedback assure you that we have shared it with the respective teams. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Big frig Would have preferred two queens instead of full size. The big refrigerator is great
Business response:
Rudolph, thank you for choosing Extended Stay America. We are delighted to know you were impressed with our in-room amenities and that you had a great stay here. We appreciate your business and look forward to welcoming you back again. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Gary, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Good value for the area, but not kept well. Many cigarette butts around property. Breakfast is mini-muffins and coffee. Trash all week in stair wells.
Business response:
Thank you for evaluating your stay. We are pleased to know you were happy with the value we offer, but we are sorry for the cleanliness issue you encountered and that you were unhappy with our grab-and-go breakfast offerings. Your feedback has been shared with the respective team so that we can improve our future guests experience. Thanks again, and we hope to host you back in the future. Sincerely, Hotel Management
Not the nicest hotel. But good for the price. Was clean and quiet and the staff were exceptionally friendly and helpful.
Business response:
Thank you for taking the time to review your experience at Extended Stay America. We are pleased to know you liked our courteous associates and affordable rates. Thanks again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Fantastic staff Great safe location. The staff was phenomenally helpful. Service was fantastic.
Business response:
April, thank you for staying at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
Not what I expected for the money. I didn't like the fact that didn't give you housekeeping service, unless you are staying 7 days. They don't make you aware of that during booking or check in. Also this hotel has no ice machines, never seen that in a hotel.
Business response:
Victor, thank you for providing us with details about your stay. We sincerely apologize that our housekeeping services were not shared with you at check-in. While this service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer it to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and are complimentary. We are grateful for the feedback you provided and hope you will choose to stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 3.4 star rating with 1,574 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open on Monday at 8:30 a.m.