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Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
- Hotels
- Blue Ash, OH
About this business
Location details
4630 Creek Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
15 min drive to Kings island Rented this for four adults. Need extra bed. The hotel is in nice location. The nearby restaurant close by ten even on Friday. Philip at the front desk was very good. The down side was walking in and sign reads please wait and no one is at the desk. The room is a basic room no thrills. The ac ran all night but the room did not cool down. Overall for a one night stay the hotel served are purpose
Business response:
Thank you for taking the time to review our hotel. We are glad to read you liked our location and the service provided by Philip. I will share your compliments. Having said that, we apologize for the air conditioning issues you faced during your stay. We conduct preventive maintenance of the units on a rotating basis and, regrettably, we didn't get to this unit in time. We are sorry this spoiled an otherwise great stay. We hope we have the chance to make a better impression on a future visit. Sincerely, General Manager
great deal in blue ash great location. very friendly second shift front office desk person, and the morning person was nice too. loved the space and the room.
Business response:
Thanks for the awesome feedback. We are delighted to know you enjoyed your spacious room and were very much impressed with the top-notch service provided by our associates. It was a pleasure serving you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
We are delighted you had an excellent stay at Extended Stay America. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager
Great Value Great value for the $$. Very happy with our stay. Would definitely stay again. Very quiet even through the weekend. Breakfast offerings are a little slim but having a kitchen it's just as easy to scramble up some eggs.
Business response:
Thank you for choosing to stay at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman. We are delighted to know you were comfortable here and that you also found us to be a great value in the area. It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
We were only there to sleep. The only thing is they don't have enough employees at front desk. I had to wait at least 20 minutes for one to come back to check me in. In the morning, we left to early in the mornings to see anyone. Front desk doesn't open until 7. I saw the we'll be right back sign. Employees were very nice & polite.
Business response:
Laura, thank you for being our guest at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman. We are happy you rested well and appreciated our staff. However, we apologize for the inconvenience you had at the time of check-in. We will use your comments to improve our service delivery. We appreciate your business and hope to see you again. Sincerely, General Manager
Friendly staff. Quiet room and easy access. Would recommend this to friends and family. Very spacious room and clean.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for your recommendation, and we look forward to your next visit. Sincerely, General Manager
Clean I would have liked a hot breakfast. Our window in the living area leaked when it was raining. Floor was sticky in kitchen. Everything else was good and it was quiet.
Business response:
Thank you for giving us a wonderful rating regarding your stay at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman. We are glad you had a pleasant visit overall. Your concerns about your room will be shared with the housekeeping and maintenance teams in an effort to improve our service. Thanks for your feedback. We hope to see you again soon. Sincerely, General Manager
Business response:
Our thanks for reviewing your stay at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman. We appreciate your four-star rating. Please come back and see us again soon. Sincerely, General Manager
Very friendly staff, quiet and very clean. Would recommend this to others. Easy location to get to.
Business response:
Thanks for the perfect feedback. Nothing is more important than your satisfaction, so I am delighted to know how much happy you were with our convenient location, our clean property, and courteous associates. We appreciate you being our guest at Extended Stay America - Cincinnati - Blue Ash - Reed Hartman and look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Reed Hartman
How is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman rated?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman has a 3.4 star rating with 1,574 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Reed Hartman open?
Extended Stay America - Cincinnati - Blue Ash - Reed Hartman is closed now. It will open on Monday at 8:30 a.m.