Extended Stay America - Cincinnati - Blue Ash - Reed Hartman

Andrew 

on Expedia

8 years ago

Good stay, but lack of care! Hotel was great. Front desk was friendly and the place was very clean. Only problem i had was there was a shattered light bulb behind one of the bedside tables. I asked the front desk to get housekeeping in the room to clean it up so my 6 month old and 3 year old didnt find it and hurt themselves. By the end of our 2 night 3 day stay still no clean up!!!!! Very upset about this lack of urgency to fix a safety hazard that could leave someone injured. 

Anonymous 

on Expedia

9 years ago

Fulfilled our family needs for a good price. Needed a place to stay for the weekend to attend a baseball tournament on a budget. This hotel fulfilled our needs just fine. Very easy to find 1 mile off the highway in a nice neighborhood. No restaurants in walking distance but there are plenty within a very short drive. Check in was quick and easy, staff was friendly. The room we originally had was too small for 4 people when we thought we were just going as a family of 3. The rooms with one bed are VERY tight especially if you... read more

Anonymous 

on Expedia

9 years ago

Accomodating accomodations! No surprises, just a nice place to stay. 

Anonymous 

on Expedia

9 years ago

Clean room with space to spread out. I was traveling by myself. It was my first time in this type of hotel. Once you get over the fact that you do not have soap or cups in the room and that your room is not cleaned unless you stay over a week, it's a good place to stay. I wasn't particularly happy with having to turn in my used towels at the front desk to get new ones, but I'm not the person that this hotel normally caters to. The breakfast could use some upgrading, too. Yogurt or juice would be nice. 

Anonymous 

on Expedia

9 years ago

Great hotel for the price. This hotel was great for the price but not very close to Downtown. The staff was very helpful and extremely nice. The free breakfast was lacking but perfectly fine for what our needs were. 

Jennifer R. 

on Expedia

9 years ago

Business Travel Travelled for business. The room was clean. The room smelled like old food, and you have to have ask for a coffee pot. 

Jeff 

on Expedia

10 years ago

I normally don't review. While the room was clean, there were many problems. We noticed immediately that the toilet seat was broken on one side, but still functioned and the air conditioning was not working properly. And while most people would let this affect their stay, my wife and I were able to overlook these short comings, However the hotel staff trying to come in the door at 7 am is inexcusable. Had it not been for the security latch, our awakening would have been even more frightening! I mentioned the early morning di... read more