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Extended Stay America - Cincinnati - Covington
- Hotels
- Covington, KY
About this business
Location details
650 W. 3rd St., Covington, KY, 41011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dump This is a place to sleep and that's just about it. We went there for a ballgame, and I certainly wouldn't recommend it to anyone who wants to walk back from the Ballpark at night. Our room didn't even have a trashacan and there was marker on the walls. Spend the extra money and stay at the Clarion or surrounding hotels....you['ll be glad you did.
Business response:
The feedback provided in your review is much appreciated. I am sorry to hear that you were not satisfied with your recent stay. Your comments were reviewed by the staff, and we will make sure your experience is not repeated. I really appreciate you bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.
Close to attractions but horrible accommodations Not worth the money. Breakfast is granola bars and fruit. Coffee only. No juices for the kids or waters. Rooms are dirty. Holes in the sheets and curtains. Furniture was falling apart and dirty. Wish I could post pics with this review.
Business response:
Meredith - I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your were unsatisfied with your stay. As this hotel’s manager, I can assure you that I am working with the staff to ensure your experience is not repeated. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
Gross This room was not what I was expecting. The name of the hotel has Cincinnatti in it, yet the hotel is in Kentucky. It is not in the best area. When we got our room, it reeked of smoke although the room was Nonsmoking. I asked the front desk if I could have a nonsmoking room as I had booked, but none were available (even though the parking lot was near empty.). I was not happy with this stay.
The desk person was not knowledgable of the area for best places to eat or directions. Both Beds in the room had to be changed due to hair on the pillows and when you pulled the blankets back there was hair all over the bed. The carpet in the hallways were filthy as well as the outside appearance of the Hotel. The grab and go breakfast, not good in my opinion.
Meh Tim, the gentleman at the front desk was very helpful and quite friendly, but the fitness room left me lacking and the location wasn't close to anything I needed (which is probably my fault), but there wasn't much within walking distance.
Great location but would stay again My husband and I were celebrating our anniversary in the city. We took in a reds game and the hotel was easy and convent to get to after the game. The staff wasn't rude but they weren't friendly either... We stayed for the weekend and were in an out a lot... Never being acknowledged except for checkout. The breakfast was a joke. On Expedia it was described as contential. Don't be fooled the had one type of pre packaged muffin, not so fresh looking fruit and some granola bars. My husband li... read more
Frequently asked questions about Extended Stay America - Cincinnati - Covington
How is Extended Stay America - Cincinnati - Covington rated?
Extended Stay America - Cincinnati - Covington has a 3.6 star rating with 1,784 reviews.
When is Extended Stay America - Cincinnati - Covington open?
Extended Stay America - Cincinnati - Covington is open now. It will close tomorrow at 12:00 a.m.