This profile has been claimed by the business owner or representative.
Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Some ups, some downs. Well… it was a stay. Location great, bed was soft. Felt like a safe area. Nice restaurants around. Easy access. But there were some beer cans behind the chair, toothbrush and combs behind the TV, a lot of hair in the shower, and a power surge took out our laptop. Nice people though.
Business response:
Dear Guest, Thank you for sharing your experience with us. It was wonderful to read about the high points of your stay. However, we regret any aspect of your stay that fell short of complete satisfaction, and we apologize for any inconvenience caused. Your feedback will be shared with our team and utilized to drive future improvements. Ensuring your comfort and contentment remains our foremost priority, and we anticipate the opportunity to welcome you back in the future, affording you the elevated experience that you rightly... read more
Husband's Birthday Ttip The Staff were friendly and pleasant. Suggesting a nearer exit for my use (due to my disability), Smokers were seated on the steps blocking egress. I had to walk the longer way to parking. On my return both entrances had smokers by the doors, It made breathing difficult (Severe Asthma) If you had some seating to provide for these guests It would be pleasant for all.
Nice Stay
Business response:
Dear Gabriel, We extend our gratitude for taking the time to provide us with your review. It is with great delight that we acknowledge your positive experience with our services. We eagerly anticipate the opportunity to welcome you back to Extended Stay America in the near future.Sincerely,Hotel Management
Good stay. Good staff. Clean property.
Did not have coffee in room. No cups in room for water. Staff was very nice and helpful.
Business response:
Dear Carina,Thank you for your feedback. We are glad that you found our staff to be friendly and helpful. We apologize for the inconvenience regarding the coffee and cups in the room. Your comments are important to us, and we will review our inventory and amenities to meet guest needs better. We appreciate your input and hope to have the opportunity to enhance your experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 3.4 star rating with 2,354 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.