This profile has been claimed by the business owner or representative.
Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Good Staff was friendly and good so short stay. 3 time I have stay there. Close to Cincinnati
Business response:
Dear Nicholas, We love having guests return to stay with us again and again. Nothing pleases us more than to know we have provided everything necessary for you to have a wonderful stay. Thank you for making us your home away from home when you travel to the city. We look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
Good place to stay if you are traveling for work.
Very clean, could use some updating but great value would recommend for anyone on a budget needing a clean place to rest
Business response:
Dear lori, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Feedback such as yours allows us to monitor and improve our guest experience continually. We are excited to have the chance to impress you once again during your next visit to Extended Stay America.Sincerely,Hotel Management
It was ok, stayed 2 nights. No issues
Bien. Très grande chambre bien équipée pour faire sa nourriture sur place. Propre avec un Wi-Fi assez rapide. Les gens de la réception sont très gentils et accueillants. Grand stationnement dans un endroit très sécuritaire. Un petit déjeuner pour apporté y est offert.
Business response:
Dear Gérard, We are thrilled that your time with us was so amazing. We believe our dedicated staff, location, and amenities create a memorable experience for our valued guests. Thank you for taking the time to share your review of our property. We look forward to hosting you again at Extended Stay America.Sincerely,Hotel Management
The AC system wasn’t working properly, the air wasn’t circulating and the room felt stuffy all night. The grab and go breakfast was a stale muffin, an old granola bar and coffee. The only staff person at the counter was stressed out, loudly yelling at someone on the phone then rushing around doing everything else, but attending to guests.
Business response:
Dear Maria, Thank you for being our guest. We sincerely apologize for the inconvenience caused during your stay regarding the temperature regulation in your guest room and the breakfast options that failed to meet your expectations. We understand how important it is for our guests to have a comfortable stay, and we regret that we fell short of your expectations. Please be assured that we are taking the necessary steps to avoid such issues in the future, and we look forward to welcoming you to a more satisfying experience.Sin... read more
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 4.2 star rating with 1,254 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.