This profile has been claimed by the business owner or representative.
Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
the room was good, the breakfast in the am was not what we expected.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Great value for price. Chris (front desk) was very nice and helpful. Room was clean and comfortable. Smelt slightly of maple syrup, but rather that than smoke. Overall, great easy stay.
Business response:
Ashley, thank you for reviewing your stay at Extended Stay America. We're delighted to know you found us to be a great value and that the service provided by Chris went a long way in making your stay a memorable one. We look forward to sharing your compliments with him. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Needs to updating. Cheaply built and its beggining to show. Free breakfast was a joke..
Business response:
Thank you for evaluating your stay. We are sorry our hotel did not meet your expectations and that you were unhappy with our breakfast offerings. Your concern has been shared with our brand leaders to determine new breakfast choices. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Ho... read more
The room came with a recliner which was very helpful as we were staying there for my husband's shoulder surgery.
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you loved your well-appointed room. We value your feedback and look forward to welcoming you both back soon. Sincerely, Hotel Management
My only concern is that the hallway was not lit as well as most hotels.
Business response:
Susan, thank you for staying at Extended Stay America. We are pleased to know you had a pleasant time with us, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Nice
Business response:
Kenneth, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Extremely clean... Chris checked us in quickly and professionally. The only complaint we had was that there was no coffee in the room and no ice available.
Business response:
Phyll, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you were impressed by the service provided by our courteous associates. We will be sure to share your compliments with Chris for taking good care of you. Also, kindly know we have a full-size refrigerator with ice trays for guests’ convenience in every room, and therefore, we do not have ice machines. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 4.2 star rating with 1,262 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.