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Extended Stay America - Cincinnati - Florence - Turfway Rd.
- Other
- Florence, KY
About this business
Location details
7350 Turfway Rd., Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Good hotel Lori had an attitude. When we came in she looked at us but continued to ignore us. She was talking to another co worker. I had to say something to her to get her to come help the guy in front of us and us. She acted like we were bothering her. The other staff was great. In the room the only thing was the chairs needed cleaned.
Business response:
Thank you for taking the time to share your experience. First, please accept our apologies that one of our staff members had an attitude. This issue will be addressed. Still we are glad the rest of our staff provided you with excellent customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Great weekend Staff friendly, room comfy. Loved my stay there
Business response:
Thank you for taking the time to share your experience. It is good to know you valued the friendliness of our staff and how comfortable you were. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Little tired but great price
Great hotel Great stay. Nice room for the price. WiFi tv breakfast could have been a bit better. Free continental breakfast was grab and go stuff and coffee. I was hoping for a bagel or eggs or waffles and got a prepackaged muffin. Great stay other than that.
Business response:
Thank you for taking the time to share your experience. I am more than pleased to read you enjoyed your accommodation as well as our hotels affordable rates. However, please accept our apologies that the grab-and-go breakfast did not meet your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Clean and comfortable The cleanliness of the room was impeccable. For being close to the airport and major highways, the room was comfortably quiet. The staff at the front desk was welcoming and efficient upon check-in and check-out.
Business response:
The team and I appreciate your remarks. I am glad to read that you were pleased with the cleanliness of your room and how comfortable it was. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Cincinnati - Florence - Turfway Rd.
How is Extended Stay America - Cincinnati - Florence - Turfway Rd. rated?
Extended Stay America - Cincinnati - Florence - Turfway Rd. has a 3.7 star rating with 1,769 reviews.
When is Extended Stay America - Cincinnati - Florence - Turfway Rd. open?
Extended Stay America - Cincinnati - Florence - Turfway Rd. is closed now. It will open on Sunday at 12:00 a.m.