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Extended Stay America - Cincinnati - Springdale - I-275

3.2
  • Hotels
  • Springdale, OH

About this business

HospitalityHotels

Location details

320 Glensprings Dr., Springdale, OH, 45246, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.21,675 reviews
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Sheri's profile image
Sheri 
7 years ago

Crowded feeling, needed some space. Hotel property felt really crowded. Kids running down the hall at 11pm. Room was clean and cool, so points for that. 

Business response:

Sheri, thank you for evaluating your stay with us. We’re glad to know you liked your well-maintained room and that overall you enjoyed your time with us. However, we regret the inconvenience you experienced and hope you will return for a perfect stay. Sincerely, Hotel Management 

Charles's profile image
Charles 
7 years ago

I was pulling a big rig for our move to Michigan and the staff was so helpful to find me a parking spot! 

Business response:

Charles, thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thanks once more for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management 

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margaret 
7 years ago

This hotel was fine. Nothing fancy but clean and felt comfortable. Only issue, I booked three rooms thru Hotels.com and they only sent over a reservation for one room. Thankfully the front desk was very accommodating and found us three rooms together. 

Business response:

Margaret, thank you for reviewing the Extended Stay America. We are glad to know you liked your clean and comfortable accommodation and that our staff took good care of you. We will be sure to share your compliments with the team and look forward to your next visit. Sincerely, Hotel Management 

Robert's profile image
Robert 
7 years ago

Good people make this place a real gem. We had a real bad experience with a competitor intown (hint). This hotel made our night better. Great friendly staff. Clean functional room and no hassles with our service dog. I can't express how much I appreciate them. It is good place to stay. 

Business response:

Robert, thank you for the nice review of the Extended Stay America. We are glad to know you had a great stay and that you liked our courteous associates. It was a pleasure to have you as our guest, and we hope to see you all again soon. Sincerely, Hotel Management 

Joseph's profile image
Joseph 
7 years ago

Business response:

Joseph, we appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Aaron's profile image
Aaron 
7 years ago

Not bad. Breakfast is weak. Above average cleanliness probably. Good value. 

Business response:

Aaron, thank you for taking the time to review your stay at Extended Stay America. We’re glad to know overall you had a pleasant stay and that you found us to be of a fair price. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Taylor's profile image
Taylor 
7 years ago

Business response:

Taylor, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

Good location and price - room was ok - lots of trash and cigarette butts lying around propertry 

Business response:

Thank you for sharing your comments. It is good to know you liked our convenient location, but we are sorry for the cleanliness issues you had and the inconvenience it caused. Your feedback has already been shared with our staff, and we will do our best to ensure your next stay is exceptional. We hope you consider staying with us again soon! Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
7 years ago

This hotel was not clean when I checked in. Had dirt on the floor including a dime and twist tie. Clearly no sweeping was done. When I ask for a sweeper they said they would charge me for housekeeping. Took hours to get dishes brought in and difficulty even getting toilet paper. 

Business response:

Thank you for posting a review of your stay. Please accept our apologies for the cleanliness issue you encountered while you were here and for the delay in delivering the kitchenware you requested. We assure you that we have discussed your feedback with the respective teams, and we will be more diligent with our efforts moving forward. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275

How is Extended Stay America - Cincinnati - Springdale - I-275 rated?

Extended Stay America - Cincinnati - Springdale - I-275 has a 3.2 star rating with 1,675 reviews. 

When is Extended Stay America - Cincinnati - Springdale - I-275 open?

Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.