This profile has been claimed by the business owner or representative.
Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
One bug don't stop no show 🐛🐜🐞 First night found a bed bug but the front desk offered me a fresh room and the rest of my Christmas week went very smoothly
Business response:
Dear Paul, thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Staff was friendly and professional. Although room originally assigned was not ready as expected, manager quickly made new room assignment and minimized any inconvenience. Another manager assisted me when I had difficulty signing into Wifi to connect to the internet. I am also a coffee drinker and appreciated that the coffee provided at the complimentary breakfast was above average in quality. Our only source of dissatisfaction were the pillows (too small, too little support) and the climate control (sometimes room temperatu... read more
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are thrilled to know our staff was able to make up for the inconvenience you had in your previous room and ensure you rest of the stay was a comfortable one. However, we are sorry that you weren’t happy with the overall comfort of the pillows in your bed. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Pow
Business response:
Kelly, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Great staff! Great customer service. Staff is very accommodating and helpful.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to read that we met your expectations. Feedback such as yours inspires and motivates our team to continue delivering exceptional service, and we hope you will choose us every time your travels bring you to the city. Sincerely, Hotel Management
Business response:
Steven,thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Walter, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America. We would like to invite you for another outstanding visit. Sincerely, Hotel Management
No lobby 😱 ok hotel Sharonville locations are better
Business response:
Rashaan, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Nice hotel. Awesome stay! Great hotel excellent! Will most definitely return.
Business response:
Danielle, thanks for the perfect review. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 4.3 star rating with 926 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.