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Extended Stay America - Cincinnati - Springdale - I-275
- Hotels
- Springdale, OH
About this business
Location details
320 Glensprings Dr., Springdale, OH, 45246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overnight stay. Customer service rep was very pleasant at check in. The room was decent for the price.
Business response:
Thank you for choosing Extended Stay America. We are glad to know you enjoyed your accommodations and that you were impressed with the great service delivered by our associates. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
If you were on the front of the building parking is limited, very limited. The room didn't have bugs or anything but the carpet had big stains on it. The refrigerator opened the wrong way, still acessible but it is such an easy thing to fix why not do it? Overall, for the price I got what I paid for but I wouldn't stay there again.
Business response:
Thank you for being our guest. Although you had an overall pleasant time with us, we are sorry for the cleanliness issue you encountered. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double check each room prior to occupancy by the next guest. We fell short in our processes and are reviewing them so that this does not happen again. Also, your comments will be used as a training tool to improve our procedures and provide a better experience for our guests. We do hope you give... read more
Business response:
Thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
It was great just what we needed for the night
Business response:
Tom, thank you for choosing Extended Stay America for your overnight stay. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
We had to request kitchen items if we wanted them. This includes pans, plates, and utensils.
Business response:
Thank you for being our guest at Extended Stay America. It’s good to know you had a nice time while you were here. We would like to inform you that to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Thanks again, we appreciate your business. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
I checked in very late. He was training a new person who was extremely slow. It held up my check in time by 10 min, I was not happy.
Business response:
Thank you for being our guest. Although overall you had a pleasant stay with us, we are sorry for the issue you experienced at the time of check-in. Your feedback will be used as a training tool to improve our service going forward. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Springdale - I-275
How is Extended Stay America - Cincinnati - Springdale - I-275 rated?
Extended Stay America - Cincinnati - Springdale - I-275 has a 3.2 star rating with 1,675 reviews.
When is Extended Stay America - Cincinnati - Springdale - I-275 open?
Extended Stay America - Cincinnati - Springdale - I-275 is open now. It will close tomorrow at 12:00 a.m.