Extended Stay America - Cincinnati - Springdale - I-275

Business response:

Nick,thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for choosing us for your needs. We are pleased to know you had a restful stay. However, we apologize for the poor service you received from our staff members. Your feedback is shared with our team as it will be used to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America and for recommending us to the future travelers. We are glad to know you enjoyed your well-kept room and were impressed by the service provided by our courteous associates. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for providing us with details about your stay. We sincerely apologize if our housekeeping services were not shared with you at check-in. While our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We are grateful for the feedback you provided, and we hope you will choose to stay with us again. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for your kind review. We are so happy you enjoyed your stay at Extended Stay America. It is our goal to deliver a great value at a fair price and we like hearing that we have accomplished just that. We appreciate your business and hope to welcome you again the next time you're in the area! Sincerely, Hotel Management 

Business response:

CHARLES, thank you for posting your kind review of Extended Stay America. We are pleased to read that you liked your clean & comfortable room, our affordable rates and convenient location as well. It was a pleasure having you as our guest, and we look forward to your next stay with us soon. Sincerely, Hotel Management 

Business response:

Many thanks for posting your gracious rating about Extended Stay America. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you here, and we hope to see you again soon. Sincerely, Hotel Management